Epson PP 803 - Page 104

Troubleshooting and Diagnostics
Display
That means ...
Cause / Action
6-5
PAPER JAM TRF
Tractor cassette:
$
Feeding incorrect
$
Check paper path
$
No paper feeding
$
Correct paper position?
$
Not enough feeding
$
Paper movement wrong
$
Too much feeding
by tearing off
After power on:
$
No paper inserted
$
Close front cover
$
Insert paper
$
See also diagram
6.8.5
Paper Jam TRF
PARITY ERROR
Protocol error serial
$
Check protocol setting of
interface
printer and host
$
Repeat data transfer
PRINTHEAD ERR.
Problems with the print
$
No ribbon run
head incline
$
Pins on print head
carriage defective; call
Service
$
Unlock print head and
lock it again (see diagram
6.8.1 Locking Procedur
)
PRINTH. UNLOCKED
In this situation the
$
exchange printhead if
print head is
necessary, insert ribbon,
exchangeable
and close cover
$
Close cover to lock print
head
PRINTH. UNLOCKED -
Cover not closed
$
Close cover to lock print
COVER OPEN
correctly
head
PROCESS TIMEOUT
Firmware error
$
Press
key again
$
Switch printer off and on
$
Error still there, call
service
REMOVE PAPER
The paper sensor is
$
Remove paper
covered
$
Close front cover
RIBBON ERROR
Ribbon problems
$
Unlock printer
$
Open rear cover to unlock
printer
$
Check ribbon cassette
RIBBON UNLOCKED
Ribbon is free to
$
exchange ribbon and
exchange
close cover
$
Close cover to lock ribbon