Where To Get Help 71
CUSTO.FM (A4 size) Rev.CR4CJ350 User’s Guide
❏ Your computer operating system name and version
❏ Names and versions of the software applications you normally use with your product
Help for Users in Europe
Check your Pan-European Warranty Document for information on how to contact
EPSON Customer support.
Help for Users in Australia
Epson Australia wishes to provide you with a high level of customer service. In addition to
your product documentation, we provide the following sources for obtaining information:
Your Dealer
Don’t forget that your dealer can often help identify and resolve problems. The dealer
should always be the first call for advise on problems; they can often solve problems
quickly and easily as well as give advise on the next step to take.
Internet URL http://www.epson.com.au
Access the Epson Australia World Wide Web pages. Worth taking your modem here for the
occasional surf! The site provides a download area for drivers, Epson contact points, new
product information and technical support (e-mail).
Epson Helpdesk
Epson Helpdesk is provided as a final backup to make sure our clients have access to
advise. Operators on the Helpdesk can aid you in installing, configuring and operating your
Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products
and advise where the nearest dealer or service agent is located. Many types of queries are
answered here.
The Helpdesk numbers are:
Phone: 1300 361 054
Fax: (02) 8899 3789
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