Problem Solver 255
Error messages
Message Description What to do
UNABLE TO PRINT An error may be 
occurring when you try 
to print patterns such as 
nozzle check or head 
alignment.
End the TEST PRINT 
MENU first, and solve 
the error displayed on 
the LCD panel. Then try 
to print patterns again.
MNT TK NEAR FULL The maintenance tank is 
almost full.
Replace the 
maintenance tank with 
a new one. See 
“Replacing the 
Maintenance Tank” on 
page 239.
INK LOW Ink cartridge is nearly 
expended.
Replacement of ink 
cartridge is nearly 
needed.
Although you can 
continue printing in INK 
LOW situation, it may 
decline the print 
quality.
MNT REQ nnnn A part used in the printer 
has nearly reached the 
end of its life. "nnnn" 
shows the code of the 
part.
Note the code and 
contact your dealer. 
See “Paper 
Information” on page 
299.
REMOVE PAPER Cleaning cannot be 
executed because thick 
paper is loaded.
Remove the thick 
paper, and move the 
paper lever to the 
secured position.
The printer could not 
feed the printout.
Remove the printout.
NOZZLES STILL 
CLOGGED
The nozzles are still 
clogged.
Run the Head Cleaning 
utility. For Windows, see 
“Using Printer Utilities” 
on page 53. For Mac OS 
X, see “Using Printer 
Utilities” on page 53.