Problem Solver 262
The printer does not turn on or stay on
When the Pause light does not come on and mechanism
initialization does not start even when the Power
button is
pressed to turn on the printer, try the following solutions for the
problem.
❏ Turn off the printer and make sure the power cord is securely
plugged into the printer.
❏ Make sure your outlet works and is not controlled by a wall
switch or timer.
❏ Make sure the supplied voltage to the printer matches the
rating voltage labeled on the printer. If not, turn off the printer
and unplug the power cord immediately. Contact your dealer
for assistance. See “Paper Information” on page 299.
c
Caution:
If the supplied voltage and rating voltage do not match, do not
plug the printer back in again, as damage may occur.
SERVICE REQ
nnnnnnnn
Print head is locked. Pull the green tab on
the left side of the print
head to release the
print head.
A fatal error has
occurred.
Turn the printer off,
leave it for a while, and
turn the printer on
again. If this message
appears on the LCD
panel again, note the
code and contact your
dealer. See “Paper
Information” on page
299.
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