Problem Solver 274
❏ Cut the roll paper by hand if necessary. Check that the paper
thickness of the roll paper loaded in the printer matches the
paper specification (see “Paper” on page 320). If so, the paper
cutter may be blunt and require replacement. See “Replacing
the Paper Cutter” on page 240.
Note:
If you use roll paper other than Epson special media, see the user
documentation included with the paper, or contact your supplier.
Paper feed or paper jam problems occur
frequently
Try one or more of these solutions:
❏ Before loading paper and guiding it through the paper
insertion slot, adjust paper suction.
To adjust the paper suction using the printer driver, see the
online help for more information.
To adjust the paper suction using the control panel, see
“CUSTOM PAPER” on page 168.
❏ Make sure the paper is not folded or wrinkled.
❏ Make sure the paper is flattened.
❏ Make sure printing occurs within the operational
temperature range.
❏ Make sure the paper is not damp.
❏ Make sure the paper is not too thick or too thin. See “Paper”
on page 320.
❏ Make sure no foreign objects are inside the printer.
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