Epson WF-2960 Series User Manual

Received Fax Quality is Poor
The Image Quality of Received Faxes is Poor
e following causes can be considered.
ECM setting is disabled.
Solutions
Select Settings > General Settings > Fax Settings > Basic Settings and enable the ECM setting on the
control panel. is may clear errors that occur due to connection problems. Note that the speed of
sending and receiving faxes may be slower than when ECM is disabled.
The image quality setting is low on the sender's fax machine.
Solutions
Ask the sender to send faxes at a higher quality.
Cannot Select Paper Type or Paper Source in Printer Driver
A genuine Epson printer driver has not been installed.
Solutions
If a genuine Epson printer driver (EPSON XXXXX) has not been installed, the available functions are
limited. We recommend using a genuine Epson printer driver.
A Message is Displayed on the LCD Screen
If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to
solve the problem.
Error Messages Solutions
Printer Error
Turn on the printer again. See your
documentation for more details.
Remove any paper or protective material in the printer. If the error
message is still displayed, contact Epson support.
Paper out in XX. Load paper, and then insert the paper cassette all the way.
Solving Problems > A Message is Displayed on the LCD Screen
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Epson WF-2960 Series Specifications

General

Print Technology	Inkjet
Max Print Resolution	4800 x 1200 dpi
Print Speed (Color)	10 ppm
Connectivity	USB, Ethernet, Wi-Fi
Paper Capacity	150 sheets
ADF Capacity	30 sheets
Functions	Print, Copy, Scan, Fax
Wireless	Yes
Scanner Type	Flatbed color image scanner
Scan Resolution	1200 x 2400 dpi
Fax	Yes
Duplex Printing	Yes
Mobile Printing	Apple AirPrint, Mopria
Paper Sizes Supported	A4, A5, A6, B5, Letter, Legal, Envelopes
Ink Cartridges	4 individual cartridges (Black, Cyan, Magenta, Yellow)
Display	2.4-inch color touchscreen