Epson WF-2960 Series User Manual

In These Situations
When Replacing a Computer................ 118
Saving Power............................118
Disabling your Wi-Fi Connection.............118
Installing the Applications Separately.......... 119
Checking if a genuine Epson printer driver is
installed - Windows.....................120
Checking if a genuine Epson printer driver is
installed - Mac OS......................121
Re-Setting the Network Connection...........122
Making Settings for Connecting to the
Computer............................122
Making Settings for Connecting to the Smart
Device...............................123
Making Wi-Fi Settings from the Control Panel. .123
Checking the Printer's Network Connection
Status (Network Connection Report).........126
Messages and Solutions on the Network
Connection Report......................126
Connecting a Smart Device and Printer Directly
(Wi-Fi Direct)...........................132
About Wi-Fi Direct..................... 132
Connecting to Devices using Wi-Fi Direct. . . . . 132
Disconnecting Wi-Fi Direct (Simple AP)
Connection...........................134
Changing the Wi-Fi Direct (Simple AP)
Settings Such as the SSID.................134
Adding or Changing the Printer's Connection. . . . 135
To Set Up a Printer on Multiple Computers. . . . 135
Changing the Connection from Wi-Fi to USB. . 136
Changing the Connection from Wi-Fi to
Wired LAN...........................136
Setting a Static IP Address for the Printer. . . . . 137
Transporting and Storing the Printer...........137
Solving Problems
Cannot Print, Scan, or Fax..................142
Problem Solving........................142
e Application or Printer Driver do not
Work Properly.........................143
e
Printer Cannot Connect to the Network. . . 147
Cannot Send or Receive Faxes..............151
Paper Does Not Feed Properly. . . . . . . . . . . . . 157
Printing, Copying, Scanning, and Faxing
Quality is Poor...........................160
Print Quality is Poor.....................160
Copy Quality is Poor.................... 168
Scanned Image Problems.................175
e Quality of the Sent Fax is Poor..........178
Received Fax Quality is Poor...............180
Cannot Select Paper Type or Paper Source in
Printer Driver........................... 180
A genuine Epson printer driver has not been
installed..............................180
A Message is Displayed on the LCD Screen. . . . . . 180
Paper Gets Jammed.......................182
Removing Jammed Paper.................182
Removing Jammed Paper from the ADF......185
Preventing Paper Jams...................187
It is Time to Replace the Ink Cartridges.........187
Ink Cartridge Handling Precautions.........187
Replacing Ink Cartridges................. 190
Continue Printing Temporarily without
Replacing Ink Cartridges................. 190
It is Time to Replace the Maintenance Box. . . . . . .193
Maintenance Box Handling Precautions. . . . . . 193
Replacing a Maintenance Box..............194
Cannot Operate the Printer as Expected........ 195
e
Printer Does Not Turn On or
O
........195
Operations are Slow.....................196
LCD Screen Gets Dark...................197
Operation Sounds Are Loud...............197
e
Date and Time Are Incorrect...........198
e
Root
Certicate
Needs to be Updated.....198
Cannot Perform Manual 2-sided Printing
(Windows)............................198
e Print Settings Menu is Not Displayed
(Mac OS).............................198
Cannot Make Calls on the Connected
Telephone............................198
Sender's Fax Number Not Displayed.........199
Sender's Fax Number Displayed on Received
Faxes is Wrong.........................199
Answering Machine Cannot Answer Voice Calls199
A Lot of Junk Faxes Have Been Received......199
Cannot Solve Problem.....................199
Cannot Solve Printing or Copying Problems. . . 199
Product Information
Paper Information........................203
Available Paper and Capacities.............203
Unavailable Paper Types..................205
Consumable Products Information............206
Ink Cartridge Codes.....................206
Maintenance Box Code...................207
Soware Information......................207
Application for Printing from a Computer
(Windows Printer Driver).................207
4

Epson WF-2960 Series Specifications

General

Print Technology	Inkjet
Max Print Resolution	4800 x 1200 dpi
Print Speed (Color)	10 ppm
Connectivity	USB, Ethernet, Wi-Fi
Paper Capacity	150 sheets
ADF Capacity	30 sheets
Functions	Print, Copy, Scan, Fax
Wireless	Yes
Scanner Type	Flatbed color image scanner
Scan Resolution	1200 x 2400 dpi
Fax	Yes
Duplex Printing	Yes
Mobile Printing	Apple AirPrint, Mopria
Paper Sizes Supported	A4, A5, A6, B5, Letter, Legal, Envelopes
Ink Cartridges	4 individual cartridges (Black, Cyan, Magenta, Yellow)
Display	2.4-inch color touchscreen