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Documents Print Incorrectly Using the PostScript Printing Software
If your document does not print correctly, try these solutions:
• If the file you are printing was created in an application that allows you to change the data format, such
as Adobe Photoshop, make sure the settings in the application match the printer software settings.
• EPS files created in binary format may not print correctly. Try creating the file in ASCII format instead.
• In Windows, the product cannot print binary data if it is connected to the computer using a USB cable.
Try selecting ASCII or TBCP as the Output Protocol setting on the Device Settings tab in the printer
properties.
• In Windows, select the appropriate substitution fonts on the Device Settings tab in the printer
properties.
• In Windows, if the printed colors are incorrect, try adjusting the Color Mode setting on the Advanced
tab of the printer software.
• In Windows, if printing is slow, try selecting Fast as the Print Quality setting on the Advanced tab of
the printer software.
Parent topic: Solving PostScript Printing Problems
Related tasks
Selecting Additional Layout and Print Options - PostScript Printer Software - Windows
Accessing Printer Properties - PostScript - Windows
You can access the printer properties to view and change product settings for PostScript printing.
1. Do one of the following:
• Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select your
product name and select Manage > Printer properties.
• Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound >
Devices and Printers. Right-click the postscript driver for your product, and select Printer
properties.
• Windows 7: Click and select Devices and Printers. Right-click the postscript driver for your
product and select Printer properties.
• Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound,
then right-click the postscript driver for your product and select Properties.
2. Click any tab to view and change the printer property settings.
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