Epson WF-C5710 Series User Manual

Code Problem Solution
411 A DNS error has occurred.
❏ Select Settings > General Settings > Network
Settings > Advanced > TCP/IP, and then check
the DNS settings.
❏ Check the DNS settings for the server, the
computer, or the access point.
❏ If the problem cannot be cleared, contact your
printer administrator.
412 An authentication error has occurred.
Select Settings > General Settings > Network
Settings > Advanced > Email Server > Server
Settings, and then check the server settings.
If the problem cannot be cleared, contact your
printer administrator.
413 A communication error has occurred.
❏ Select Settings > General Settings > Network
Settings > Advanced > Email Server > Server
Settings to check the email server settings. You
can check the cause of the error by running
connection check.
❏ The authentication method of the settings and
the email server may not match. When you select
O as the authentication method, make sure the
authentication method of the email server is set
to None.
❏ Print a network connection report to check if the
printer is connected to the network.
If the problem cannot be cleared, contact your
printer administrator.
421 A DNS error has occurred.
❏ Select Settings > General Settings > Network
Settings > Advanced > TCP/IP, and then check
the DNS settings.
❏ Check the DNS settings for the server, the
computer, or the access point.
❏ If the problem cannot be cleared, contact your
printer administrator.
422 An authentication error has occurred.
Select Settings > General Settings > Fax Settings >
Receive Settings > Save/Forward Settings, and
then check the settings of the folder selected in
Destination.
423 A communication error has occurred. ❏ Print a network connection report to check if the
printer is connected to the network.
❏ Select Settings > General Settings > Fax
Settings > Receive Settings > Save/Forward
Settings, and then check the settings of the
folder selected in Destination.
❏ If the problem cannot be cleared, contact your
printer administrator.
425 There is not enough storage space available in the
forwarding destination folder.
Increase the storage space in the forwarding
destination folder.
User's Guide
Solving Problems
186

Epson WF-C5710 Series Specifications

General

Print Resolution	4800 x 1200 dpi
Duplex Printing	Yes
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Scanner Type	Color flatbed/ADF
ADF Capacity	50 sheets
Monthly Duty Cycle	Up to 45, 000 pages
Display	4.3" color touchscreen
Functions	Print, Copy, Scan, Fax
Fax Speed	33.6 Kbps
Ink Type	DURABrite Ultra pigment ink
Ink Cartridges	4 individual ink cartridges (Black, Cyan, Magenta, Yellow)
Print Technology	PrecisionCore
Print Speed (Black)	24 ppm
Print Speed (Color)	24 ppm
Paper Capacity	250 sheets
Mobile Printing	Epson Connect, Apple AirPrint, Google Cloud Print
Paper Sizes	A4, A5, A6, B5, Letter, Legal, Executive, Half Letter