Epson WF-C5890 - Page 302

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302

2. Use a soft, lint-free cloth (microfiber is recommended) moistened with a little water to clean the

rollers and the interior of the ADF.

Caution: Do not use a dry cloth; you may damage the ADF rollers. Do not use the ADF until the

rollers have dried.

Main Page

Table of Contents3
WF-C5810/WF-C5890 User's Guide17
Product Basics18
Installing or Using Optional Parts18
Optional Accessories and Replacement Parts18
Installing the Optional Paper Cassette Units19
Enabling the Optional Paper Cassettes - Windows26
Enabling the Optional Paper Cassettes - Postscript Printer Software - Windows27
Enabling the Optional Paper Cassettes - Mac30
Enabling the Optional Paper Cassettes - Postscript Printer Software - Mac31
Product Parts Locations32
Product Parts - Front33
Product Parts - Inside35
Product Parts - Back37
Using the Control Panel38
Control Panel Buttons and Lights38
Status Icon Information39
Selecting the Date and Time40
Selecting Your Country or Region41
Entering Characters on the LCD Screen42
Using Presets43
Changing LCD Screen Language43
Adjusting Control Panel Sounds44
Adjusting the Screen Brightness44
Turning off the Operation Time out Setting45
Checking for Software Updates45
Using Power Saving Settings46
Changing the Sleep Timer Settings46
Changing the Power off Timer Settings47
Epson Connect Solutions for Smartphones, Tablets, and more47
Setting up Epson Connect Services48
Using Epson Email Print48
Using Epson Remote Print49
Using Epson Scan to Cloud50
Using the Epson Smart Panel Mobile App50
Using Airprint51
Setting up Printing on a Chromebook52
Android Printing Using the Epson Print Enabler52
Using the Mopria Print Service53
Voice-Activated Printing53
Wi-Fi or Wired Networking55
Network Security Recommendations55
Wi-Fi Infrastructure Mode Setup56
Selecting Wireless Network Settings from the Control Panel57
Wi-Fi Direct Mode Setup59
Connecting to a Mobile Device60
Modifying the Wi-Fi Direct Network Name or Password61
Wi-Fi Protected Setup (WPS)62
Using WPS to Connect to a Network62
Printing a Network Status Sheet63
Printing a Network Connection Report64
Network Connection Report Codes and Messages65
Configuring Email Server Settings70
Email Server Settings71
Changing or Updating Network Connections72
Changing a USB Connection to a Wi-Fi Connection72
Changing a Wi-Fi Connection to a Wired Network Connection72
Connecting to a New Wi-Fi Router73
Disabling Wi-Fi Features74
Enabling PCL or Postscript Printing75
Installing the PCL Driver - Windows75
Installing the Postscript (PS3) Printer Software - Windows77
Installing the Postscript (PS3) Printer Software - Mac77
Selecting PDL (Page Description Language) Settings78
PDL Print Configuration Options78
Selecting Printer Language and Interface Settings81
Printing Language and Interface Options81
Printing a PCL or PS3 (Postscript) Status Sheet82
Loading Paper83
Loading Paper in the Paper Cassettes and Rear Paper Tray83
Paper Loading Capacity86
Double-Sided Printing Capacity91
Compatible Epson Papers94
Paper or Media Type Settings - Printing Software96
Selecting the Paper Settings for each Source - Control Panel97
Paper Type Settings - Control Panel97
Selecting Default Paper Settings - Administrator98
Selecting the Default Printer Settings98
Paper Source Settings Options99
Selecting the Universal Print Settings100
Universal Print Settings Options101
Placing Originals on the Product102
Placing Originals in the Automatic Document Feeder103
Placing Originals on the Scanner Glass104
Copying106
Copying Documents or Photos106
Copying Options107
Printing from a Computer111
Printing with the Standard Epson Printer Software - Windows111
Selecting Basic Print Settings - Windows112
Paper Source Options - Windows115
Print Quality Options - Windows115
Multi-Page Printing Options - Windows115
Selecting Double-Sided Printing Settings - Windows116
Double-Sided Printing Options - Windows119
Print Density Adjustments - Windows119
Selecting Additional Layout and Print Options - Windows119
Custom Color Correction Options - Windows122
Image Options and Additional Settings - Windows123
Header/Footer Settings - Windows124
Selecting a Printing Preset - Windows126
Selecting Extended Settings - Windows127
Extended Settings - Windows129
Printing Your Document or Photo - Windows131
Locking Printer Settings - Windows132
Locked Setting Options133
Entering a User ID and Password for Printing135
Selecting Default Print Settings - Windows136
Changing the Language of the Printer Software Screens137
Changing Automatic Update Options138
Printing with the Built-In Epson Driver - Windows 10 S139
Selecting Print Settings - Windows 10 S140
Printing with the Epson Standard Printer Software - Mac143
Selecting Basic Print Settings - Mac144
Paper Source Options - Mac147
Print Quality Options - Mac148
Selecting Page Setup Settings - Mac148
Selecting Print Layout Options - Mac149
Selecting Double-Sided Printing Settings - Mac150
Double-Sided Printing Options and Adjustments - Mac152
Selecting Printing Preferences - Mac152
Printing Preferences - Mac153
Printing Your Document or Photo - Mac154
Checking Print Status - Mac154
Setting up Printing on a Chromebook155
Printing from a Smartphone or Tablet156
Printing with the PCL Printer Software - Windows156
Synchronizing Printer Settings - PCL Driver - Windows156
Selecting Basic Print Settings - PCL Driver - Windows158
Selecting Default Print Settings - PCL Driver - Windows160
Locking Printer Settings - PCL Driver - Windows161
PCL Driver Locked Setting Options163
Printing with the Postscript (PS3) Printer Software - Windows164
Selecting Print Settings - Postscript Printer Software - Windows164
Selecting Default Print Settings - Postscript Printer Software - Windows167
Printing with the Postscript (PS3) Printer Software - Mac168
Selecting Basic Print Settings - Postscript Printer Software - Mac169
Cancelling Printing Using a Product Button173
Scanning174
Starting a Scan174
Starting a Scan Using the Product Control Panel174
Scanning to Email175
Scanning to a Connected Computer177
Scanning to a Memory Device178
Scanning to the Cloud178
Setting up a WSD Port (Windows 7/Windows Vista)179
Control Panel Scanning Options180
Setting up and Scanning to a Network Folder or FTP Server182
Creating a Shared Network Folder182
Registering Contacts for Network Folder or FTP Scanning - Web Config184
Registering Contacts for Email, Network, or FTP Scanning - Control Panel185
Scanning to a Network Folder or FTP Server186
Starting a Scan Using the Epson Scan 2 Icon188
Starting a Scan from a Scanning Program190
Starting a Scan from a Smartphone or Tablet192
Scanning in Epson Scan 2192
Additional Scanning Settings - Main Settings Tab195
Additional Scanning Settings - Advanced Settings Tab196
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2197
Image Format Options199
Scan Resolution Guidelines199
Scanning with Document Capture Pro or Document Capture200
Scanning with Simple Scan in Document Capture Pro - Windows200
Scanning with Job Scan in Document Capture Pro - Windows202
Adding and Assigning Scan Jobs with Document Capture Pro - Windows203
Scanning Two Originals Onto One Sheet (Stitching Images) - Windows206
Scanning Multi-Page Originals as Separate Files - Windows209
Scanning with Document Capture - Mac212
Adding and Assigning Scan Jobs with Document Capture - Mac215
Entering a User ID and Password for Scanning216
Faxing217
Connecting a Telephone or Answering Machine217
Setting up Fax Features222
Setting up Basic Fax Features222
Using the Fax Setup Wizard222
Selecting the Line Type224
Setting the Number of Rings to Answer225
Selecting Advanced Fax Settings226
Basic Settings - Fax227
Send Settings - Fax230
Receive Settings - Fax230
Report Settings - Fax233
Security Settings - Fax234
Setting up the Fax Utility - Windows235
Setting up Fax Features Using the Fax Utility - Mac237
Setting up Contacts and Contact Groups238
Creating a Contact239
Editing or Deleting a Contact240
Creating a Contact Group240
Editing or Deleting a Contact Group241
Sending Faxes242
Sending Faxes from the Product Control Panel242
Sending a Fax Using the Keypad, Contact List, or History242
Fax Sending Options244
Sending a Fax at a Specified Time246
Sending a Fax on Demand247
Sending a Stored Fax248
Dialing Fax Numbers from a Connected Telephone249
Sending Faxes Using the Fax Utility - Windows250
Sending Faxes Using the Fax Utility - Mac253
Receiving Faxes255
Fax Reception255
Receiving Faxes Automatically256
Receiving Faxes Manually256
Forwarding Received Faxes257
Receiving a Fax by Polling258
Checking Fax Status258
Viewing a Fax on the LCD Screen (Using the Fax Box)259
Printing Fax Reports259
Fax Report Options260
Using External USB Devices with Your Product261
Connecting a USB Device261
Disconnecting a USB Device262
Viewing and Printing from the LCD Screen262
Printing JPEG Photos262
Print Setting Options - JPEG Mode263
Printing TIFF and PDF Files264
Print Setting Options - TIFF Mode265
Print Setting Options - PDF Mode266
Transferring Files on a USB Device267
Setting up File Sharing for File Transfers from Your Computer267
Transferring Files from a USB Device to Your Computer268
Replacing Ink Supply Units (Ink Packs), Maintenance Boxes, and Cassette Rollers270
Ink Pack Safety Instructions270
Check Ink and Maintenance Box Status271
Checking Ink Status on the LCD Screen272
Checking Ink and Maintenance Box Status - Windows272
Checking Ink and Maintenance Box Status - Mac274
Purchase Epson Ink Packs and Maintenance Boxes275
Ink Supply Unit (Ink Pack) and Maintenance Box Part Numbers276
Removing and Installing Ink Packs276
Replacing the Maintenance Box277
Replacing the Paper Feed Rollers278
Resetting the Roller Counter on the LCD Screen279
Printing with Black Ink and Expended Color Ink Packs279
Printing with Expended Color Ink Packs - Windows280
Printing with Expended Color Ink Packs - Mac280
Conserving Low Black Ink with Windows282
Adjusting Print Quality284
Print Head Maintenance284
Print Head Nozzle Check284
Checking the Nozzles Using the Product Control Panel284
Checking the Nozzles Using a Computer Utility286
Print Head Cleaning288
Cleaning the Print Head Using the Product Control Panel289
Cleaning the Print Head Using a Computer Utility290
Print Head Alignment292
Aligning the Print Head Using the Product Control Panel293
Adjusting the Print Quality Using the Product Control Panel293
Cleaning the Paper Guide294
Cleaning the Translucent Film295
Checking the Number of Sheets on the LCD Screen297
Cleaning and Transporting Your Product299
Cleaning Your Product299
Cleaning the Scanner Glass300
Cleaning the Automatic Document Feeder301
Transporting Your Product304
Administering Your Product311
Accessing the Web Config Utility311
Changing the Administrator Password in Web Config313
Configuring Product Settings313
Checking Status Information314
Managing the Network Connection315
Network Settings315
Setting Control Panel Options320
Sending Email Notifications320
Adjusting Power Saving Settings321
Adjusting Control Panel Sounds321
Importing and Exporting Product Settings322
Exporting Settings Using Web Config322
Importing Settings Using Web Config323
Updating Firmware Using Web Config323
Synchronizing the Date and Time with a Time Server323
Clearing the Internal Memory324
Adjusting the Contact List View Options324
Enabling Periodic Cleaning325
Powering off or Rebooting the Product Remotely325
Restoring Default Product Settings326
Configuring Security Settings326
Connecting an Authentication Device327
Restricting Features Available for Users328
User Feature Restriction328
Configuring User Feature Restrictions329
Disabling the External Interface330
Setting up Password Encryption330
Working with Audit Logs331
Restricting PDL File Operations331
Enabling Program Verification on Start up331
Restricting Domain Access331
Using Your Product on a Secure Network332
Configuring Protocols and Services in Web Config332
Protocol Settings333
Configuring SSL/TLS Communication337
Configuring SSL/TLS Settings337
Configuring a Server Certificate for the Product338
Configuring Ipsec/Ip Filtering338
About Ipsec/Ip Filtering338
Configuring Default Ipsec/Ip Filtering Policy339
Configuring Group Ipsec/Ip Filtering Policies339
Ipsec/Ip Filtering Policy Settings340
Ipsec/Ip Filtering Configuration Examples344
Configuring an Ipsec/Ip Filtering Certificate345
Connecting the Product to an IEEE 802.1X Network346
Configuring an IEEE 802.1X Network346
IEEE 802.1X Network Settings347
Configuring a Certificate for an IEEE 802.1X Network347
IEEE 802.1X Network Status348
Using a Digital Certificate348
About Digital Certification349
Obtaining and Importing a CA-Signed Certificate349
CSR Setup Settings350
CSR Import Settings351
Deleting a CA-Signed Certificate352
Updating a Self-Signed Certificate352
Importing a CA Certificate353
Deleting a CA Certificate353
Setting up Universal Print (Microsoft)354
Using Epson Device Admin Configuration Software354
Solving Problems355
Viewing the Help Screen355
Product Status Messages356
Job Status Error Codes359
Running a Product Check363
Resetting Control Panel Defaults364
Solving Setup Problems365
Product Does Not Turn on or off366
Noise after Ink Installation366
Software Installation Problems366
Cannot Read the Authentication Card367
Solving Network Problems367
Product Cannot Connect to a Wireless Router or Access Point368
Network Software Cannot Find Product on a Network369
Wireless Network Connection Is Unstable on a Mac370
USB 3.0 Connection Is Unstable When Using a USB 2.0 Cable370
Product Does Not Appear in Mac Printer Window371
Cannot Print over a Network371
Cannot Scan over a Network373
Solving Network Security Problems374
Cannot Create the Secure IPP Printing Port374
Cannot Update a Certificate or Create a CSR374
Cannot Import a Digital Certificate375
Deleted a CA-Signed Certificate375
Digital Certificate Warning Messages375
Solving Copying Problems377
Product Makes Noise, but Nothing Copies377
Product Makes Noise When It Sits for a While378
Solving Copy Quality Problems378
Copies Have Incorrect or Faint Colors378
Position, Size, or Margins of Copies Are Incorrect379
Solving Paper Problems379
Paper Feeding Problems380
Originals Do Not Feed from the Automatic Document Feeder381
Paper Jams Inside the Product382
Paper Ejection Problems382
Solving Problems Printing from a Computer382
Nothing Prints383
Product Icon Does Not Appear in Windows Taskbar384
Printing Is Slow385
Solving Page Layout and Content Problems387
Inverted Image387
Too Many Copies Print388
Blank Pages Print388
Incorrect Margins on Printout388
Incorrect Characters Print389
Incorrect Image Size or Position390
Slanted Printout390
Solving Print Quality Problems391
White or Dark Lines in Printout392
Blurry or Smeared Printout392
Faint Printout or Printout Has Gaps394
Grainy Printout395
Incorrect Colors396
Solving Scanning Problems397
Scanning Software Does Not Operate Correctly397
Cannot Start Epson Scan 2397
Solving Scanned Image Quality Problems398
Image Consists of a few Dots Only399
Line of Dots Appears in All Scanned Images399
Straight Lines in an Image Appear Crooked400
Scanned Image Quality Problems400
Image Colors Are Patchy at the Edges402
Ripple Patterns Appear in an Image402
Scanned Image Edges Are Cropped402
Solving Faxing Problems402
Cannot Send or Receive Faxes403
Cannot Receive Faxes with a Telephone Connected to Your Product405
Fax Memory Full Error Appears406
Fax Quality Is Poor407
Sent Fax Is Received in an Incorrect Size408
Received Fax Is Not Printed408
Solving USB Device Problems408
Cannot View or Print from a USB Device409
Cannot Save Files on a USB Device409
Cannot Transfer Files to or from a USB Device410
Uninstall Your Product Software410
Uninstalling Product Software - Windows411
Uninstalling Product Software - Mac412
Where to Get Help (U.S. and Canada)412
Technical Specifications414
Windows System Requirements414
Mac System Requirements415
Paper Specifications416
Printable Area Specifications417
Automatic Document Feeder (ADF) Specifications418
Scanning Specifications419
Fax Specifications420
Ink Pack Specifications421
Dimension Specifications422
Electrical Specifications423
Environmental Specifications423
Interface Specifications424
External USB Device Specifications424
Network Interface Specifications425
Safety and Approvals Specifications428
Notices429
Important Safety Instructions429
General Printer Safety Instructions429
Wireless Connection Safety Instructions431
Telephone Equipment Safety Instructions431
LCD Screen Safety Instructions432
FCC Compliance Statement432
Binding Arbitration and Class Waiver433
Trademarks436
Copyright Notice437
Libtiff Software Acknowledgment437
A Note Concerning Responsible Use of Copyrighted Materials438

Epson WF-C5890 - Page 302

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