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• If you are printing over a network, make sure your product is set up properly on the network.
• If the USB cable is not recognized, try using a different USB cable.
Parent topic: Solving Setup Problems
Related concepts
Uninstall Your Product Software
Cannot Read the Authentication Card
If the IC card reader cannot read the authentication card, try these solutions:
• Make sure the card reader is securely connected to the external USB port on the back of the product.
• Make sure both the card reader and the authentication card are supported.
Parent topic: Solving Setup Problems
Related tasks
Connecting an Authentication Device
Solving Network Problems
Check these solutions if you have problems setting up or using your product on a network.
Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is
not responsible for backing up or recovering data and settings during or after the warranty period. We
recommend that you make your own backup or print out your fax and network data and settings.
Product Cannot Connect to a Wireless Router or Access Point
Network Software Cannot Find Product on a Network
Wireless Network Connection is Unstable on a Mac
USB 3.0 Connection is Unstable When Using a USB 2.0 Cable
Product Does Not Appear in Mac Printer Window
Cannot Print Over a Network
Cannot Scan Over a Network
Parent topic: Solving Problems
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