Epson WorkForce Pro WF-3730 Series

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1. Open the ADF cover.

2. Use a so, moist cloth to clean the roller and the interior of the ADF.

Important:

Using a dry cloth may damage the surface of the roller. Use the ADF aer the roller has dried.

User's Guide

Maintaining the Printer

148

Main Page

Table of Contents4
About this Manual9
Introduction to the Manuals9
Marks and Symbols9
Descriptions Used in this Manual10
Operating System References10
Important Instructions11
Safety Instructions11
Printer Advisories and Warnings12
Advisories and Warnings for Setting Up/Using the Printer12
Advisories and Warnings for Using the Printer with a Wireless Connection13
Advisories and Warnings for Using the Touchscreen13
Protecting Your Personal Information13
Printer Basics14
Part Names and Functions14
Control Panel17
Buttons and Lights17
Basic Screen Configuration18
Touch Screen Operations18
Icons Displayed in the LCD Screen19
Entering Characters20
Viewing Animations21
Registering Your Favorite Settings as a Preset21
Menu Options for Preset22
Network Settings23
Network Connection Types23
Ethernet Connection23
Wi-Fi Connection23
Wi-Fi Direct (Simple AP) Connection24
Connecting to a Computer24
Connecting to a Smart Device25
Making Wi-Fi Settings from the Printer25
Making Wi-Fi Settings Manually26
Making Wi-Fi Settings by Push Button Setup (WPS)27
Making Wi-Fi Settings by PIN Code Setup (WPS)28
Making Wi-Fi Direct (Simple AP) Connection Settings29
Making Advanced Network Settings30
Checking the Network Connection Status31
Network Icon32
Checking Detailed Network Information from the Control Panel32
Printing a Network Connection Report32
Printing a Network Status Sheet36
Replacing or Adding New Access Points37
Changing the Connection Method to a Computer37
Changing the Network Connection to Ethernet from the Control Panel38
Disabling Wi-Fi from the Control Panel38
Disconnecting Wi-Fi Direct (Simple AP) Connection from the Control Panel39
Restoring the Network Settings from the Control Panel40
Loading Paper41
Paper Handling Precautions41
Available Paper and Capacities42
List of Paper Type43
Loading Paper in the Paper Cassette44
Placing Originals48
Available Originals for the ADF48
Placing Originals on the ADF48
Placing Originals on the ADF for 2-Up Copying50
Placing Originals on the Scanner Glass51
Managing Contacts53
Registering or Editing Contacts53
Registering or Editing Grouped Contacts53
Register Contacts on a Computer54
Destination Setting Items54
Registering Destinations as a Group55
Exporting and Importing Contacts Using a Computer56
Export the Contacts56
Import the Contacts56
Printing from the Control Panel58
Printing JPEG Files from a Memory Device58
Printing TIFF Files from a Memory Device59
Menu Options for Memory Device59
Printing from a Computer61
Printing Basics - Windows61
Printing Basics - Mac os63
Printing on 2-Sides65
Printing Several Pages on One Sheet67
Printing to Fit the Paper Size68
Printing Multiple Files Together (for Windows Only)70
Printing One Image on Multiple Sheets to Create a Poster (for Windows Only)71
Printing Using Advanced Features77
Printing Photos Using Epson Easy Photo Print80
Printing from Smart Devices80
Using Epson Iprint80
Using Airprint83
Canceling Printing84
Canceling Printing - Control Panel84
Canceling Printing - Windows84
Canceling Printing - Mac os84
Copying86
Copying Basics86
Basic Menu Options for Copying86
Advanced Menu Options for Copying87
Scanning89
Scanning Using the Control Panel89
Scanning to a Network Folder or FTP Server89
Scanning to an Email91
Scanning to a Computer (Event Manager)94
Scanning to a Memory Device97
Scanning to the Cloud99
Scanning to a Computer (WSD)101
Scanning from a Computer103
Scanning Using Epson Scan 2103
Scanning from Smart Devices106
Installing Epson Iprint106
Scanning Using Epson Iprint106
Scanning by Touching Smart Devices to the NFC Tag107
Faxing109
Setting up a Fax109
Connecting to a Phone Line109
Making Basic Fax Settings112
Sending Faxes116
Basic Fax Sending Operations116
Various Ways of Sending Faxes118
Receiving Faxes120
Setting Receive Mode120
Various Ways of Receiving Faxes122
Saving of Received Faxes124
Using Other Faxing Features128
Printing Fax Report and List128
Setting Security for Faxing128
Menu Options for Faxing129
Recipient129
Fax Settings129
More130
Menu Options for Fax Settings131
Check Fax Connection131
Fax Setting Wizard132
Receive Settings132
Report Settings133
Basic Settings134
Security Settings135
Menu Options for User Settings135
Menu Options for Inbox136
Replacing Ink Cartridges137
Checking the Ink Levels137
Checking the Ink Levels - Control Panel137
Checking the Ink Levels - Windows137
Checking the Ink Levels - Mac os137
Ink Cartridge Codes137
Ink Cartridge Handling Precautions138
Replacing Ink Cartridges140
Temporarily Printing with Black Ink140
Temporarily Printing with Black Ink - Windows141
Temporarily Printing with Black Ink - Mac os142
Conserving Black Ink When the Black Ink Is Low (for Windows Only)143
Maintaining the Printer144
Checking and Cleaning the Print Head144
Checking and Cleaning the Print Head - Control Panel144
Checking and Cleaning the Print Head - Windows145
Checking and Cleaning the Print Head - Mac os145
Aligning the Print Head145
Aligning the Print Head - Control Panel146
Cleaning the Paper Path for Ink Smears147
Cleaning the ADF147
Cleaning the Scanner Glass149
Saving Power150
Saving Power - Control Panel151
Menu Options for Settings152
Menu Options for General Settings152
Basic Settings152
Printer Settings153
Network Settings155
Web Service Settings156
Menu Options for Supply Status157
Menu Options for Maintenance157
Print Head Nozzle Check157
Print Head Cleaning157
Print Head Alignment157
Ink Cartridge Replacement158
Paper Guide Cleaning158
Menu Options for Print Status Sheet158
Configuration Status Sheet158
Supply Status Sheet158
Usage History Sheet158
Menu Options for Print Counter158
Menu Options for User Settings159
Menu Options for Restore Default Settings159
Menu Options for Firmware Update159
Update159
Notification159
Network Service and Software Information160
Epson Connect Service160
Application for Configuring Printer Operations (Web Config)160
Running Web Config on a Web Browser161
Running Web Config on Windows161
Running Web Config on Mac os162
Windows Printer Driver162
Restricting Settings for the Windows Printer Driver163
Making Operation Settings for the Windows Printer Driver163
Mac os Printer Driver164
Making Operation Settings for the Mac os Printer Driver164
Application for Scanning Documents and Images (Epson Scan 2)165
Epson Event Manager165
PC-FAX Driver (Fax Driver)166
FAX Utility166
Epson Easy Photo Print167
EPSON Software Updater168
Application for Configuring Multiple Devices (Epsonnet Config)168
Uninstalling Applications169
Uninstalling Applications - Windows169
Uninstalling Applications - Mac os170
Installing Applications170
Updating Applications and Firmware171
Updating the Printer's Firmware Using the Control Panel171
Solving Problems173
Checking the Printer Status173
Checking Messages on the LCD Screen173
Checking the Printer Status - Windows174
Checking the Printer Status - Mac os174
Checking the Software Status175
Removing Jammed Paper175
Paper Does Not Feed Correctly175
Paper Jams176
Paper Feeds at a Slant176
Several Sheets of Paper Are Fed at a Time176
Original Does Not Feed in the ADF176
Power and Control Panel Problems177
Power Does Not Turn on177
Power Does Not Turn off177
Power Turns off Automatically177
LCD Screen Gets Dark178
Touch Screen Does Not Respond178
Cannot Print from a Computer178
Checking for Genuine Epson Printer Drivers179
When You Cannot Make Network Settings180
Cannot Connect from Devices Even Though Network Settings Are no Problems181
Checking the SSID Connected to the Printer182
Checking the SSID for the Computer183
Suddenly the Printer Cannot Print over a Network Connection184
Suddenly the Printer Cannot Print Using a USB Connection185
Cannot Print from an Iphone or Ipad185
Printout Problems185
Printout Is Scuffed or Color Is Missing185
Banding or Unexpected Colors Appear186
Colored Banding Appears at Intervals of Approximately 1.1 CM186
Blurry Prints, Vertical Banding, or Misalignment187
Print Quality Is Poor187
Paper Is Smeared or Scuffed188
Paper Is Smeared During Automatic 2-Sided Printing189
Printed Photos Are Sticky189
Images or Photos Are Printed in Unexpected Colors190
Cannot Print Without Margins190
Edges of the Image Are Cropped During Borderless Printing190
The Position, Size, or Margins of the Printout Are Incorrect191
Printed Characters Are Incorrect or Garbled191
The Printed Image Is Inverted191
Mosaic-Like Patterns in the Prints192
Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image192
Moiré (Cross-Hatch) Patterns Appear in the Copied Image192
An Image of the Reverse Side of the Original Appears in the Copied Image192
The Printout Problem Could Not be Cleared192
Other Printing Problems193
Printing Is too Slow193
Printing Slows down Dramatically During Continuous Printing193
Cannot Cancel Printing from a Computer Running Mac os X V10.6.8193
Cannot Start Scanning194
Scanned Image Problems195
Uneven Colors, Dirt, Spots, and so on Appear When Scanning from the Scanner Glass195
Straight Lines Appear When Scanning from ADF195
The Image Quality Is Rough195
Offset Appears in the Background of Images195
Text Is Blurred196
Moiré Patterns (Web-Like Shadows) Appear196
Cannot Scan the Correct Area on the Scanner Glass196
Text Is Not Recognized Correctly When Saving as a Searchable PDF197
Cannot Solve Problems in the Scanned Image197
Other Scanning Problems198
Scanning Speed Is Slow198
Cannot Send the Scanned Image by Email198
Scanning Stops When Scanning to Pdf/Multi-TIFF198
Problems When Sending and Receiving Faxes198
Cannot Send or Receive Faxes198
Cannot Send Faxes200
Cannot Send Faxes to a Specific Recipient200
Cannot Send Faxes at a Specified Time200
Cannot Receive Faxes201
Cannot Save Received Faxes to a Memory Device201
Memory Full Error Occurs201
Sent Fax Quality Is Poor202
Faxes Are Sent at the Wrong Size202
Received Fax Quality Is Poor202
Received Faxes Are Not Printed203
Pages Are Blank or Only a Small Amount of Text Is Printed on the Second Page in Received Faxes203
Other Faxing Problems203
Cannot Make Calls on the Connected Telephone203
Answering Machine Cannot Answer Voice Calls203
Sender's Fax Number Not Displayed on Received Faxes or the Number Is Wrong204
Other Problems204
Slight Electric Shock When Touching the Printer204
Operation Sounds Are Loud204
The Date and Time Are Incorrect204
Memory Device Is Not Recognized204
Cannot Save Data to a Memory Device205
Application Is Blocked by a Firewall (for Windows Only)205
Is Displayed on the Photo Selection Screen205
Appendix206
Technical Specifications206
Printer Specifications206
Scanner Specifications207
Interface Specifications207
Fax Specifications208
Network Function List209
Wi-Fi Specifications209
Ethernet Specifications210
Security Protocol210
Supported Third Party Services210
External USB Device Specifications210
Supported Data Specifications211
Dimensions212
Electrical Specifications212
Environmental Specifications213
System Requirements213
Regulatory Information214
Standards and Approvals214
Standards and Approvals for New Zealand Model214
German Blue Angel215
Restrictions on Copying215
Transporting the Printer215
Accessing an External USB Device from a Computer217
Restricting Access to an External USB Device from a Computer218
Using an Email Server219
Configuring Mail Server219
Email Server Setting Items220
Checking an Email Server Connection220
Where to Get Help222
Technical Support Web Site222
Contacting Epson Support223

Epson WorkForce Pro WF-3730 Series - Page 148

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