Epson WorkForce Pro WF-3730 Series - Sent Fax Quality Is Poor; Received Fax Quality Is Poor; Faxes Sent at Wrong Size

& “Sending Many Pages of a Monochrome Document (Direct Send)” on page 118
& “Saving Received Faxes in the Inbox” on page 124
& “Saving Received Faxes in an External Memory Device” on page 126
& “Saving Received Faxes on a Computer” on page 126
& “Removing Jammed Paper” on page 175
Sent Fax Quality Is Poor
❏ Clean the scanner glass.
❏ Clean the ADF.
❏ Change the Original Type setting on the control panel. If your originals contain both text and photos, select
Photo.
❏ Change the Density setting on the control panel.
❏ If you are not sure about the capabilities of the recipient fax machine, enable the Direct Send feature or select
Fine as the Resolution setting.
If you select Super Fine or Ultra Fine for a monochrome fax, and send the fax without using the Direct Send
feature, the printer may automatically lower the resolution.
❏ Enable the ECM setting on the control panel.
Related Information
& “Cleaning the Scanner Glass” on page 149
& “Fax Settings” on page 129
& “Cleaning the ADF” on page 147
Faxes Are Sent at the Wrong Size
❏ When sending a fax using the scanner glass, place the original correctly aligning its corner with the origin mark.
Select your original size on the control panel.
❏ Clean the scanner glass and the document cover. If there is dust or stains on the glass, the scanning area may
extend to include the dust or stains, resulting in the wrong scanning position or small images.
Related Information
& “Placing Originals” on page 48
& “Fax Settings” on page 129
& “Cleaning the Scanner Glass” on page 149
Received Fax Quality Is Poor
❏ Enable the ECM setting on the control panel.
❏ Contact the sender and ask them to send using a higher quality mode.
❏ Reprint the received fax. Select Fax >
> Reprint Faxes to reprint the fax.
User's Guide
Solving Problems
202