Epson WorkForce Pro WF-3730 Series - Cannot Send Faxes; Cannot Send Faxes to a Specific Recipient; Cannot Send Faxes at a Specified Time

& “Basic Settings” on page 134
& “Uninstalling Applications” on page 169
& “Installing Applications” on page 170
Cannot Send Faxes
❏ Set up the header information for outgoing faxes on the control panel. Some fax machines automatically reject
incoming faxes that do not include header information.
❏ If you have blocked your caller ID, unblock it. Some phones or fax machines automatically reject anonymous
calls.
❏ Ask the recipient if the fax number is correct and the recipient's fax machine is ready to receive a fax.
Related Information
& “Basic Settings” on page 134
& “Cannot Send or Receive Faxes” on page 198
Cannot Send Faxes to a
Specic
Recipient
Check the following if you cannot send faxes to a specic recipient due to an error.
❏ If the recipient machine does not pick up your call within 50 seconds
aer
the printer has
nished
dialing, the
call ends with an error. Dial using a connected telephone to check how long it takes before you hear a fax tone. If
it takes more than 50 seconds, add pauses aer the fax number to send the fax. Tap to enter the pause. A
hyphen is entered as the pause mark. One pause is about three seconds. Add multiple pauses as needed.
❏ If you have selected the recipient from the contacts list, verify that the registered information is correct. If the
information is correct, select the recipient from the contacts list, tap Edit and change Fax Communication
Mode to Slow(9,600bps).
Related Information
& “Sending Faxes Dialing from the External Phone Device” on page 117
& “Managing Contacts” on page 53
& “Cannot Send or Receive Faxes” on page 198
Cannot Send Faxes at a Specied Time
Set the date and the time correctly on the control panel.
Related Information
& “Sending Faxes at a
Specied
Time (Send Fax Later)” on page 118
& “Basic Settings” on page 152
User's Guide
Solving Problems
200