Epson WorkForce Pro WF-3730 Series - Where to Get Help; Technical Support Web Site

Messages Explanation
Connection to SMTP server failed.
Change Secure Connection to SSL/TLS.
This message appears when an SMTP mismatch occurs between a server and a
client, or when the server requests to use an SSL/TLS connection for an SMTP
secure connection.
Connection to SMTP server failed.
Change Secure Connection to
STARTTLS.
This message appears when an SMTP mismatch occurs between a server and a
client, or when the server requests to use an STARTTLS connection for an SMTP
secure connection.
The connection is untrusted. Check the
following. - Date and Time
This message appears when the printer’s date and time setting is incorrect or the
certicate
has expired.
The connection is untrusted. Check the
following. - CA
Certicate
This message appears when the printer does not have a root certicate
corresponding to the server or a CA
Certicate
has not been imported.
The connection is not secured. This message appears when the obtained certicate is damaged.
SMTP server authentication failed.
Change Authentication Method to
SMTP-AUTH.
This message appears when an authentication method mismatch occurs between
a server and a client. The server supports SMTP AUTH.
SMTP server authentication failed.
Change Authentication Method to
POP before SMTP.
This message appears when an authentication method mismatch occurs between
a server and a client. The server does not support SMTP AUTH.
Sender's Email Address is incorrect.
Change to the email address for your
email service.
This message appears when the specied sender’s Email address is wrong.
Cannot access the printer until
processing is complete.
This message appears when the printer is busy.
Related Information
& “Checking an Email Server Connection” on page 220
Where to Get Help
Technical Support Web Site
If you need further help, visit the Epson support website shown below. Select your country or region and go to the
support section of your local Epson website.
e
latest drivers, FAQs, manuals, or other downloadables are also
available from the site.
http://support.epson.net/
http://www.epson.eu/Support (Europe)
If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services
for assistance.
User's Guide
Appendix
222