3. Tap Email Server > Connection Check to check that the printer is connected to the email server.
Note:
❏ If an error message is displayed, check if the email server settings are correct.
❏ When you cannot send an email even if the connection check succeeds, check the authentication method for the
email server you are using.
Messages Displayed During Connection Check
e
following messages are displayed when performing a Connection Check to the email server. If an error
occurs, check the message and the explanation to conrm the status.
Messages Explanation
Connection test was successful. This message appears when the connection with the server is successful.
SMTP server communication error.
Check the following. - Network
Settings
This message appears when
❏ The printer is not connected to a network
❏ SMTP server is down
❏ Network connection is disconnected while communicating
❏ Received incomplete data
POP3 server communication error.
Check the following. - Network
Settings
This message appears when
❏ The printer is not connected to a network
❏ POP3 server is down
❏ Network connection is disconnected while communicating
❏ Received incomplete data
An error occurred while connecting to
SMTP server. Check the followings. -
SMTP Server Address - DNS Server
This message appears when
❏ Connecting to a DNS server failed
❏ Name resolution for an SMTP server failed
An error occurred while connecting to
POP3 server. Check the followings. -
POP3 Server Address - DNS Server
This message appears when
❏ Connecting to a DNS server failed
❏ Name resolution for an POP3 server failed
SMTP server authentication error.
Check the followings. - Authentication
Method - Authenticated Account -
Authenticated Password
This message appears when SMTP server authentication failed.
POP3 server authentication error.
Check the followings. - Authentication
Method - Authenticated Account -
Authenticated Password
This message appears when POP3 server authentication failed.
Unsupported communication method.
Check the followings. - SMTP Server
Address - SMTP Server Port Number
This message appears when you try to communicate with unsupported protocols.
Connection to SMTP server failed.
Change Secure Connection to None.
This message appears when an SMTP mismatch occurs between a server and a
client, or when the server does not support SMTP secure connection (SSL
connection).
User's Guide
Appendix
221
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