Installing Applications.....................131
Installing a PostScript Printer Driver.........132
Installing the Epson Universal Printer Driver
(for Windows Only).....................134
Updating Applications and Firmware..........135
Solving Problems
Checking the Printer Status..................136
Checking Messages on the LCD Screen. . . . . . . 136
Error Code on the Status Menu.............137
Checking the Printer Status - Windows.......142
Checking Printer Status - Mac OS X.........142
Removing Jammed Paper...................142
Removing Jammed Paper from the Front Cover 142
Removing Jammed Paper from the Rear
Paper Feed. . . . . . . . . . . . . . . . . . . . . . . . . . . .143
Removing Jammed Paper from the Paper
Cassette..............................144
Removing Jammed Paper from Rear Cover. . . . 145
Removing Jammed Paper from the ADF......145
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 148
Original Does Not Feed in the ADF. . . . . . . . . .149
Power and Control Panel Problems............149
Power Does Not Turn On.................149
Power Does Not Turn O.................149
LCD Screen Gets Dark...................149
Printer Does Not Print.....................149
Printout Problems........................150
Print Quality Is Poor.................... 150
Copy Quality Is Poor.................... 151
An Image of the Reverse Side of the Original
Appears in the Copied Image..............152
e Position, Size, or Margins of the Printout
Are Incorrect..........................152
Paper Is Smeared or
Scued
...............152
Printed Characters Are Incorrect or Garbled. . . 153
e Printed Image Is Inverted..............153
e Printout Problem Could Not be Cleared. . . 154
Other Printing Problems................... 154
Printing Is Too Slow.....................154
Printing Slows Down Dramatically During
Continuous Printing.....................154
PostScript Printer Driver Problems............155
Printer Does Not Print While Using
PostScript Printer Driver................. 155
Printer Does Not Print Correctly While
Using PostScript Printer Driver.............155
Printing Is Too Slow While Using PostScript
Printer Driver......................... 155
Cannot Start Scanning.....................155
Scanned Image Problems...................156
Scan Quality Is Poor.....................156
Characters Are Blurred...................157
An Image of the Reverse Side of the Original
Appears in the Scanned Image............. 157
Moiré (Cross-Hatch) Patterns Appear in the
Scanned Image.........................157
Scanning Area or Direction Is Not Correct. . . . 157
e
Scanned Image Problem Could Not be
Cleared..............................158
Other Scanning Problems...................158
umbnail Preview Does Not Work Properly. . .158
Scanning Is Too Slow....................158
Cannot Send the Scanned Image by Email. . . . . 159
Scanning Stops when Scanning to PDF/
Multi-TIFF........................... 159
Problems when Sending and Receiving Faxes. . . . .159
Cannot Send or Receive Faxes..............159
Cannot Send Faxes......................160
Cannot Send Faxes to a Specic Recipient. . . . . 161
Cannot Send Faxes at a Specied Time....... 161
Cannot Receive Faxes....................161
Memory Full Error Occurs................161
Sent Fax Quality Is Poor..................162
Faxes Are Sent at the Wrong Size............162
Received Fax Quality Is Poor...............163
Received Faxes Are Not Printed............ 163
Other Faxing Problems.....................163
Cannot Make Calls on the Connected
Telephone............................163
Answering Machine Cannot Answer Voice
Calls................................163
Sender's Fax Number Not Displayed on
Received Faxes or the Number Is Wrong. . . . . . 164
Cannot Forward Received Documents to
Email Addresses........................164
Other Problems..........................164
Slight Electric Shock when Touching the
Printer...............................164
Operation Sounds Are Loud...............164
e Date and Time Are Incorrect........... 164
Memory Device Is not Recognized.......... 165
Cannot Save Data to a Memory Device.......165
Forgot Your Password....................165
Application Is Blocked by a Firewall (for
Windows Only)........................165
Appendix
Tech ni cal
Specications
....................166
User's Guide
Contents
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