229
Incorrect Colors
Parent topic: Solving Problems
White or Dark Lines in Printout
If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint:
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• Make sure the paper type setting matches the type of paper you loaded.
• Turn off any high speed settings in your product software.
• Align the print head. If print quality does not improve after aligning the print head, disable the
bidirectional (high speed) setting.
• Adjust the print quality in the product software.
• Clean any dust or dirt from your originals.
• You may need to replace the ink cartridges.
• If you have not used the product for a long time, run the Power Cleaning utility.
Note: Power Cleaning consumes a lot of ink, so run this utility only if you cannot improve print quality
by cleaning the print head.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Maintenance
Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac
Selecting the Paper Settings - Control Panel
Loading Paper in the Cassette
Aligning the Print Head Using the Product Control Panel
Related topics
Replacing Ink Cartridges and Maintenance Boxes
To Next Page
Loading...
Need help?
General
