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13 • Maintenance, Customer Service, Warranty, Disposal
80114-770_V23802
2021-01
Chapter 13
Maintenance, Customer Service, Warranty,
Disposal
Maintenance
Authorized persons
Modifications and repairs may only be undertaken by Erbe or by persons expressly au-
thorized by Erbe. Erbe accepts no liability if modifications and repairs to the unit or
accessories are made by unauthorized persons. This will also invalidate the warranty.
Technical safety checks
The unit should have a technical safety/operational inspection at least once a year.
Modifications and repairs
Modifications and repairs are to be completed by Erbe or persons expressly authorized
by Erbe.
What technical safety checks must
be performed?
For this device the following technical safety checks have been stipulated:
• Checking of labels and User Manual
• Visual inspection of unit and accessories for damage
• Testing the grounded conductor as per IEC 62353
• Leakage current testing as per IEC 62353
• Performance test of all control elements on the unit
• Performance test pressures
• Checking sealing integrity (input pressure)
• Gas flow measurement
• Testing instrument detection
• Testing finger switch activation
• Establishing the argon plasma system
• Performance test of the optional HF socket module
The results of the safety checks must be documented.
If during the safety checks any defects are found which might endanger patients, staff
or third parties, the device may not be operated until the defects have been remedied
by competent service technicians.
Customer Service
If you are interested in a service contract, please contact Erbe (Technical Services).
Servicing
Procure service work as follows:
1. Contact the Technical Services Department at Erbe USA, Inc. for a Service Call or to
obtain a Return Authorization Number. This Number must appear on all corre-
spondences.
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