ESI IP 200 - GoTo: Branch; GoTo: Outdial:; Directory branch

IP Series Installation Manual Function 4: Auto attendant programming
G.3
GoTo: Outdial: with Centrex
The GoTo branch can be used in conjunction with Centrex lines to transfer to an off-premises loca-
tion. It can be programmed to include, in its “dial string,” pauses, flash hooks, etc. (Since you
press the # key to confirm, you must use this special code technique to actually program a # DTMF
tone, if required.) Use a
scroll (▼ or ▲) key to select the appropriate code:
Code Produces
# # DTMF tone
*
* DTMF tone
F Flash hook
P Two-second delay
E The most recently attempted extension number
The system will dial the string as programmed, then release the call to Centrex to complete
the connection.
Example:
To create an outdial string that . . . Do the following . . .
• Sends a flash hook;
• Pauses two seconds;
• Dials 9;
• Pauses two seconds;
• Dials 972 555-6544
(a local 10-digit number,
in this example);
• Goes on-hook.
1. Tap a scroll key until you see F on the display.
2. Press #.
3. Tap a scroll key until you see P on the display.
4. Press #.
5. Press 9.
6. Tap a scroll key until you see P on the display.
7. Press #.
8. Dial 9 7 2 5 5 5 6 5 4 4.
9. Press #. The display will show:
F P 9 P 9 7 2 5 5 5 6 5 4 4
Directory branch
A directory branch allows the caller to be connected to an employee by selecting his or her name
from a list played. Two types of directories are available:
• All-names
– The caller selects the person he wishes to reach from the playback of all recorded names (use
this if there are any about 10 or fewer names in the directory).
• By-alpha
– The system prompts the caller to enter the first letter of the individual's last name.
2
– The system then plays the matched names to the caller in the order recorded.
– A second prompt then instructs the caller to press # when he/she hears the name of
the individual.
Note: The actual recording of the names and alpha “key” entered (if the directory type is by-alpha)
will come later in Function 62 (see page I.2). The directory branch(es) will not be enabled
until at least one name has been recorded.
2
For a first-name prompt, you must re-record the branch in Function 61 (see page I.1).