1. Introduction
This document is one of two that will help customers to use their robot operators safely and
effectively. The documents are the “Operating Instructions” and the “Operating Guide”. The former
focuses on the safe deployment, operation and servicing of robots and docking stations. This guide
provides additional information about robot systems and their use. It doesn’t usually replicate
important information that’s in the instructions so it’s essential that robot users read and
understand the instructions. If there’s a conflict between the documents, the instructions will
always prevail.
This guide contains most of the information that 1
st
Line Support Teams should need to assist all
types of robot user (see Section 8.1). Those users will also benefit from understanding the sections
of the guide that apply to them. It’s accessible via Downloads | ExRobotics
In future we expect field engineers, customer success teams, supply chain partners, and customers
to augment the material in this guide. If these additions are shared with ExRobotics’ Quality Owner
they’ll be shared more widely and will inform future versions of the guide. Existing supporting
material is referenced in Section 13 of this document.
This version of the guide has been released to coincide with the shift from “Teach and Repeat” to
“Click and Inspect” autonomy. It also includes hardware upgrades that will be commercially
available in 2023 and early 2024.
The guide:
▪ Describes each key part of the robot system:
o Robots.
o Control stations that are used to communicate with the robot.
o Docking stations that recharge the robot’s batteries.
o LiDAR based navigation that underpins the robot’s autonomy.
o Cloud software that enables users to interact with robots.
▪ Explains how to set up autonomous missions.
▪ Recommends how robots should be deployed and operated.
▪ Details how robots should be serviced, maintained and transported.
▪ Provides additional technical and operating detail.
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