IPCP Pro Series • Software-based Configuration and Control 49
Downloading the Software and Getting Started
GC software updates and a large variety of device drivers can be downloaded from the
Download page on the Extron website (www.extron.com/download/index.aspx).
When you locate the desired software or driver package, follow the on-screen directions to
download and install it.
NOTE: New RS-232 and Ethernet drivers are required. You must use serial and
Ethernet drivers developed specifically for the IPLinkPro platform. With the exception
of IR device drivers, drivers used for the previous generation IPLink (non-Pro) control
processors are not compatible.
Locating Software, Firmware, and Driver Files on the Extron Website
There are three main ways to find software, firmware, and device drivers within
www.extron.com:
• Via links from the web page for the specific product
• Via the Download Center page (click on the Download tab at the top of any page
within the Extron website.)
• Via links from search results
NOTE: For some software you have the option to click the Download button to begin
downloading the software file. For other software there is a link for contacting an
Extron support representative who can provide you access to the latest version.
To obtain Extron control product software, you must have an Extron Insider account
and contact an Extron support representative. Extron provides training to our
customers on how to use the software. For Global Configurator Professional, you
must first attend Extron training, pass a proficiency test, and achieve Extron Control
Professional Certification before being able to access all the features of that program.
Via links from the web page for the specific product
1. Navigate to the web page for the specific product model by performing one of the
following:
• Typing the model name into the search field in the upper right of any Extron web
page and clicking the magnifying glass icon
or
• Selecting the model name from the Product Shortcuts drop-down list in the
upper left of the Extron home page or Products page.
2. Click the Downloads tab in the middle of the product page. A list of available software,
firmware, and documents for that model appears on screen.
3. Click on the name of the desired software or firmware to start downloading the file, or
click on the link for device drivers to navigate to a page from which you can select either
a driver package or specific drivers for individual devices.
Via the Download Center page
1. Click on the Download tab at the top of any page within the Extron website to access
the Download page.
2. Click on the link for the desired software product category (such as Global Configurator
Professional, firmware, or control system device drivers) in the center of the screen. A
page opens that allows you to make more specific selections from within that category.
Rev. G: replaced GC-specific
wording about downloads with
generic “Extron control product
software” wording.
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