Chapter 6 Troubleshooting Guide FTA5102/FTA5101 User Manual
Cannot connect to the Web
Solution:
Check if the Ethernet cable is properly connected
Check if the URL is correct. The format of URL is: http:// the IP address
Check on any other browser apart from Internet explorer such Google
Contact your administrator, supplier or ITSP for more information or assistance.
Forgotten Password
If you have forgotten the management password, you cannot access the configuration web GUI. Solution:
To factory default: press and hold reset button for 10 seconds.
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