8. Troubleshooting
Problem Possible cause Solution
Light source does
not start.
u
Check that the power cable is
plugged in.
u
Turn the power supply off and on.
Measurement
warning
or
Measurement
error
1. Open the web-interface of the
measuring device. See Opening the
Web Interface., page 52.
2. Open the page SYSTEM STATE.
3. Check the sensor signals.
4. If the signals from the sensors are
not sufficient:
a) Clean the optical connectors.
See Cleaning E-2000/APC
Connections, page 64.
b) Replace the sensor. See
instructions for use of the
sensor.
5. Open the page HARDWARE STATE.
6. Check the temperature of the
components.
7. If the temperature of a component
is too high: Make sure that the
temperature regulation in the
control cabinet functions properly.
System not
configured
u
Do a firmware update. See
Firmware Update, page 66.
STATUS-LED on
PWR connector
does not light
green.
See LEDs on the
PWR connector,
page 21.
System error
1. Check the power supply.
2. Open the web-interface. See
Opening the Web Interface.,
page 52.
3. Open the page SYSTEM STATE.
4. Open the page HARDWARE STATE.
5. If a web-interface is available on the
measuring system: Check the status
of the measuring device.
56 / 76
MDE1195_4-10_1.3.x_5.0_Blackbird
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