IMPORTANT: If you require assistance or if you notice any signs
of deterioration on the Reader (such as clouding or crazing on the
display of the Reader, corroding or eroding of the plastic housing, or
cracking of plastic housing or display) or if the Reader does not turn
on, discontinue use of the Reader and contact Customer Service at
1-855-632-8658.
Maintenance
The FreeStyle Libre Flash Glucose Monitoring System has no serviceable
parts.
Disposal
This product should be disposed of in accordance with all applicable local
regulations related to the disposal of electronic equipment, batteries,
sharps, and materials potentially exposed to body uids.
Contact Customer Service for further information on the appropriate
disposal of system components.
CAUTION: Do NOT place the Reader in water or other liquids.
Avoid getting dust, dirt, blood, control solution, water, bleach,
or any other substance in the test strip or USB ports as this may
cause the Reader to not function properly.
Troubleshooting
This section lists problems or observations that you may have, the
possible cause(s), and recommended actions. If the Reader experiences an
error, a message will appear on the screen with directions to resolve the
error.
Reader Does Not Power On
Problem What It May Mean What To Do
Reader does not
power on after
you press the
Home Button or
insert a test strip.
Reader battery is
too low.
Charge the Reader.
Reader is outside
of its operating
temperature range.
Move the Reader to a
temperature between
50 °F and 113 °F and then
try to power it on.
If the Reader still does not power on after trying these steps, contact
Customer Service.
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ART38553-101_rev-A_manual.indd 87-88 2/1/18 2:13 PM
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