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ApeosPort-VI C4471
Fuji Xerox ApeosPort-VI C4471 Administrator's Guide
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Problem
Solving
710
Problem Solv
ing
15
709
711
Table of Contents
Default Chapter
3
Table of Contents
3
1 Before Using the Machine
15
Preface
16
Types of Manuals
17
Using this Guide
18
Organization of this Guide
18
Conventions
19
Interface Cables
21
Using the USB Interface
21
Using the Ethernet Interface
22
Power Saver Mode
25
Changing the Interval for Entering Power Saver Mode
25
Deactivating Smart Welcomeyes
27
Warmer Mode
29
Setting the Warmer Mode
29
Customizing the Control Panel
32
Changing the Screen Default
32
Setting the Screen after Auto Clear
33
Customizing the Button Layout
35
Assigning Services to the Custom Buttons
40
Adjusting Screen Brightness
42
Touch Screen
43
Important Security Instructions
45
Entering Text
46
2 Paper and Other Media
47
Paper Types
48
Loadable Quantity and Weight for Supported Paper
48
Supported Paper Type
50
Special Media
53
Loading Paper
56
Loading Paper in Trays 1 to 4
57
Loading Paper in Tray 3 (When Tandem Tray Module Is Installed)
58
Loading Paper in Tray 4 (When Tandem Tray Module Is Installed)
60
Loading Paper in Tray 5 (Bypass)
61
Loading Paper in Tray 6 (HCF (A4 1 Tray))
63
Changing the Paper Size
66
Changing the Paper Size for Trays 1 to 4
66
Changing the Paper Size for Tray 3 (When Tandem Tray Module Is Installed)
67
Changing the Paper Size for Tray 4 (When Tandem Tray Module Is Installed)
68
Changing the Paper Size for Tray 6 (HCF (A4 1 Tray))
70
Changing the Paper Settings
73
3 Maintenance
77
Replacing Consumables
78
Replacing Toner Cartridge
80
Replacing Waste Toner Container R5
82
Replacing Drum Cartridges R1, R2, R3, or R4 (for Customers Having a Spot Maintenance Contract)
85
Replacing Staple Cartridge (for Finisher A2)
90
Replacing Staple Cartridge (for Finisher B1)
92
Replacing Staple Cartridge (for C3 Finisher or C3 Finisher with Booklet Maker)
94
Replacing Staple Cartridge (for Booklet Maker Unit for Finisher B1)
96
Replacing Booklet Staple Cartridge (for C3 Finisher with Booklet Maker)
98
Emptying the Hole Punch Waste Container (for Finisher B1)
101
Emptying the Hole Punch Waste Container (for C3 Finisher or C3 Finisher with Booklet Maker)
103
Replacing Stamp (for Duplex Automatic Document Feeder B1-PC)
104
Replacing Stamp (for Duplex Automatic Document Feeder C1-PC)
105
Cleaning the Machine
107
Cleaning the Exterior
107
Cleaning the Interior (LED Printheads)
107
Cleaning the Touch Screen
110
Cleaning Document Cover and Document Glass
111
Cleaning White Chute and Constant Velocity Transport Glass
113
Cleaning the Document Feeder Rollers
115
Executing Calibration
117
Executing 2 Sided Color Scanning Calibration
121
Printing a Report/List
124
Deleting a Private Charge Print Job with an Invalid User ID
125
Setting Restore Tool
126
4 Machine Status
127
Overview of Machine Status
128
Machine Information
129
General Information
129
Paper Tray Status
130
Print Reports
131
Automatically Printed Reports/Lists
142
Overwrite Hard Disk
143
Print Mode
143
Fax Receiving Mode
147
Faults
148
Supplies
149
Billing Information
150
User Account Billing Information
151
5 Tools
155
System Settings Procedure
156
Step1 Entering System Administration Mode
156
Step2 Entering the System Administrator User ID and Passcode
156
Step3 Selecting [Tools]
157
Step4 Selecting a Setting Item on the [Tools] Screen
157
Step5 Setting a Feature
159
Step 6 Exiting System Administration Mode
160
Tools Menu List
161
System Settings
161
Setup
163
Accounting
163
Authentication/Security Settings
163
Common Service Settings
164
Machine Clock/Timers
164
Power Saver Settings
167
Audio Tones
169
Screen/Button Settings
170
Paper Tray Settings
175
Image Quality Adjustment
180
Reports
183
Maintenance
185
Watermark
189
Secure Watermark
191
Force Annotation
194
Print Universal Unique ID
196
Image Log Control
196
Notify Job Completion by E-Mail
199
Plug-In Settings
200
Other Settings
200
Copy Service Settings
222
Copy Tab - Features Allocation
222
Preset Buttons
223
Copy Defaults
223
Copy Control
228
Original Size Defaults
231
Reduce/Enlarge Presets
231
Custom Colors
231
Annotations - Create Comments
232
Connectivity & Network Setup
233
Port Settings
233
Wireless LAN Settings
238
Protocol Settings
239
Machine's E-Mail Address/Host Name
243
Proxy Server Settings
244
EP Proxy Server Setup
245
SIP Settings
246
T.38 Settings
249
Outgoing/Incoming E-Mail Settings
250
Remote Authentication/Directory Service
252
Security Settings
258
Other Settings
263
Print Service Settings
265
Allocate Memory
265
Delete Form
266
Register Google Cloud Print
267
Other Settings
267
Scan Service Settings
272
Screen Defaults
272
Scan Defaults
273
Scan to PC Defaults
276
Original Size Defaults
277
Output Size Defaults
277
Reduce/Enlarge Presets
277
Other Settings
278
Fax Service Settings
281
Screen Defaults
281
Fax Defaults
282
Fax Control
284
Fax Received Options
289
Reduce/Enlarge Presets
292
Original Size Defaults
292
Local Terminal Information
293
Internet Fax Control
294
E-Mail/Internet Fax Service Settings
297
E-Mail Control
297
Address Book Settings
300
Folder Service Settings
301
Job Flow Service Settings
303
Media Print Service Settings
304
Stored File Settings
305
Web Applications Service Setup
308
Server Certificate Verification Settings
308
Server Setup
310
Other Settings
312
Web Browser Setup
313
Setup
315
Create Folder
315
Stored Programming
318
Create Job Flow Sheet
318
Create Job Flow Sheet Keyword
328
Add Address Book Entry
328
Create Fax Group Recipients
337
Add Fax Comment
338
Paper Tray Attributes
339
Accounting
340
Create/View User Accounts
340
View Accounts
343
Reset User Accounts
344
System Administrator's Meter (Copy Jobs)
345
Accounting Type
345
Accounting Login Screen Settings
346
Fax Billing Data
348
Accounting/Billing Device Settings
348
Authentication/Security Settings
351
System Administrator Settings
351
Authentication
352
Allow User to Disable Active Settings
362
Job Status Default
362
Overwrite Hard Disk
363
6 Centreware Internet Services Settings
365
Installation of Centreware Internet Services
366
Preparations
366
Configuration on the Machine
366
Starting Centreware Internet Services
368
Configuring Machine Settings Using Centreware Internet Services
369
7 Printer Environment Settings
373
Print Overview
374
Installation When Using USB Port
377
Step 1 Preparations
377
Step 2 Configuration on the Machine
377
Step 3 Configuration on the Computer
378
Centreware Internet Services Setting Items
378
Installation When Using TCP/IP (Lpd/Port 9100)
379
Step 1 Preparations
379
Step 2 Configuration on the Machine
379
Step 3 Configuration on the Computer
380
Centreware Internet Services Setting Items
381
Installation When Using Internet Printing Protocol (IPP)
383
Step 1 Preparations
383
Step 2 Configuration on the Machine
383
Step 3 Configuration on the Computer
384
Centreware Internet Services Setting Items
384
8 E-Mail Environment Settings
387
E-Mail Overview
388
Preparations
390
Installation Procedures
393
Step 1 Enabling Port and Setting up TCP/IP
393
Step 2 Configuring E-Mail Environment
394
Centreware Internet Services Setting Items
396
9 Scanner Environment Settings
397
Scan Service Overview
398
Configuration of Store to Folder
400
Step 1 Enabling Port and Setting up TCP/IP
400
Step 2 Registering a Folder
401
Step 3 Configuring a Computer
401
Configuration of Scan to PC
402
Step 1 Preparations
402
Step 2 Enabling Port and Setting up TCP/IP
403
Step 3 Configuration on the Computer
404
Configuration of Scan to My Folder
405
Step1 Preparations
405
Step 2 Enabling SMB Port and Setting up TCP/IP
405
Step 3 Configuring Remote Authentication
406
Step 4 Configuring Scan to My Folder
408
Step 5 Configuration on the Computer
410
Configuration of Store to USB
411
Available USB Memory Devices
411
Centreware Internet Services Setting Items
411
Configuration of Network Scanning (Job Template Scanning)
412
Step 1 Preparations
412
Step 2 Enabling Ports and Setting up TCP/IP
412
Step 3 Configuring the SNMP Port
413
Step 4 Configuration on the Computer
414
Configuration of Job Flow Sheets
415
Step 1 Enabling Ports and Setting up TCP/IP
415
Step 2 Configuring the SNMP Port
416
Step 3 Configuration on the Computer
416
Configuration of Store & Send Link
417
Step 1 Configuring E-Mail
417
Step 2 Enabling Authentication
417
Step 3 Other Settings
417
Step 4 Centreware Internet Services Setting Items
417
Device Information
418
Configuration of Store to WSD
419
Step 1 Preparations
419
Step 2 Enabling Port
419
Step 3 Confirmation on the Computer
420
10 Using IP Fax (SIP)
421
IP Fax (SIP) Overview
422
Preparations
423
System Requirements for the Machine
423
Settings by System Configuration
423
Installation Procedures
424
Step 1 Enabling Port and Setting up TCP/IP
424
Step 2 Configuring the SIP User Name
425
Step 3 Configuring Fax Environment
426
Step 4 Configuring the SIP Server
427
Step 5 Registering the Voip Gateway
428
11 Using the Internet Fax Service
431
Internet Fax Overview
432
Preparations
433
System Requirements for the Machine
433
E-Mail Environment
433
Installation Procedures
434
Step 1 Enabling Port and Setting up TCP/IP
434
Step 2 Configuring E-Mail Environment
435
Step 3 Testing the Internet Fax
437
12 Using the Server Fax Service
439
Server Fax Overview
440
Preparations
441
System Requirements for the Machine
441
Installation Procedure
442
Installation Overview
442
Step 1 Fax Settings
442
Step 2 Setting the Server Fax Feature
443
13 Encryption and Digital Signature Settings
445
Encryption and Digital Signature Overview
446
Types of Certificate
446
Certificate Conditions
448
Encryption Features for Communication
448
Encryption and Digital-Signature Features for Scan Files
450
Configuration of HTTP Communications Encryption
451
Installation Overview
451
Step1 Configuration on the Machine
451
Step2 Configuration on the Computer
453
Configuration of Encryption Using Ipsec
454
Installation Overview
454
Step1 Import and Configuration of a Certificate
454
Step2 Configuration on the Machine (Configuration of Ipsec)
455
Step3 Configuration on the Computer
456
Configuration of E-Mail Encryption/Digital Signature
457
Installation Overview
457
Step1 Configuration on the Machine
458
Step2 Configuration on Sender and Recipient
460
Configuration of Pdf/Docuworks/Xps Signature (Apeosport Series Models Only)
462
Installation Overview
462
Step1 Configuration on the Machine
462
Step2 Configuration on the Computer
464
14 Authentication and Accounting Features
465
Overview of Authentication and Accounting Feature
466
Types of User
466
User Roles and Authorization Groups
466
Access Control
468
Types of Authentication
468
Account Administration
470
Services Controlled by Authentication
475
Overview
475
Combination of Authentication and Account Administration Types
475
Authentication for Job Flow Sheets and Folders
478
Creating / Using Job Flow Sheet
478
Creating / Using Folder
480
Configuration for Authentication
481
Installation Overview
481
Enabling Authentication
481
Changing the Default Authorization Group Settings
484
Creating an Authorization Group
485
Configuration for IC Card Reader (Optional)
487
Step 1 Preparations
487
Step 2 Logout Method Using the Smart Card
488
Step 3 Registering Smart Card Information
488
Configuration for Account Administration
489
Step 1 Selecting an Accounting Type
489
Step 2 Registering User Information
489
User Authentication Operations
491
Authenticating Login Users
491
Changing Passcode
492
15 Problem Solving
495
Troubleshooting
496
Machine Trouble
497
Image Quality Trouble
503
Trouble During Copying
509
Unable to Copy
509
The Copy Result Is Not What was Expected
510
Trouble During Printing
513
Unable to Print
513
The Print Result Is Not What was Expected
514
Trouble During Faxing
516
Sending Problems
516
Receiving Problems
520
Trouble During Scanning
524
Unable to Scan with the Machine
524
Unable to Import Scanned Documents to the Computer
525
Unable to Send a Scanned Document over the Network (FTP/SMB)
525
Unable to Send E-Mail
526
The Image Is Not What was Expected
527
Network-Related Problems
529
When Using SMB
529
When Using TCP/IP
529
Centreware Internet Services Problems
531
E-Mail Features Problems
532
Internet/Intranet Connection Problems
532
Ipv4 and Ipv6 Connection Problems
534
Help Connection Problems
536
Media Print - Text Trouble
537
Media Print - Photos Trouble
538
Error Code
539
Other Errors
665
Paper Jams
666
Paper Jams in Side Tray
666
Paper Jams in Top Left Cover a
667
Paper Jams in Bottom Left Cover B
672
Paper Jams in Trays 1 to 4
673
Paper Jams in Tandem Tray Module
673
Paper Jams in Tray 5
675
Paper Jams in Tray 6 (HCF B1)
676
Paper Jams in Finisher A2
679
Paper Jams in Finisher B1
680
Paper Jams in C3 Finisher / C3 Finisher with Booklet Maker
682
Paper Jams in the Folder Unit CD1
690
Document Jams
695
Duplex Automatic Document Feeder B1-PC
695
Duplex Automatic Document Feeder C1-PC
697
Stapler Faults
700
Staple Jams in Staple Cartridge (for Finisher A2)
701
Staple Jams in Staple Cartridge (for Finisher B1)
702
Booklet Maker
704
Booklet Staple Jams in Booklet Staple Cartridge (for C3 Finisher with Booklet Maker
706
16 Appendix
711
Specifications
712
Basic Specifications/Copy Function
712
Print Function
723
Scan Function
725
Fax Function
728
Direct Fax Function
728
Internet Fax Function
729
IP Fax (SIP) Function (Optional)
730
Duplex Function
730
Duplex Automatic Document Feeder B1-PC
730
Duplex Automatic Document Feeder C1-PC
731
HCF B1 (Optional)
732
Side Tray
733
Finisher A2 (Optional)
733
Finisher B1 (Optional)
734
C3 Finisher (Optional)
736
C3 Finisher with Booklet Maker (Optional)
738
Folder Unit CD1 (Optional)
740
Printable Area
741
Internal Fonts
742
Optional Components
744
Auto Adjust Paper Registration
748
Scanning the Adjustment Chart with Document Feeder
750
Adjust Paper Registration Setup
751
Manual Adjust Paper Registration
753
Perpendicularity
754
Lead/Side Registration
755
Density Uniformity Adjustment (Semi Auto Process Using Scanner)
756
Density Uniformity Adjustment (Manual Process)
759
Print Head Alignment
762
Fold Position Adjustment
764
Single Fold Position Adjustment
765
Booklet Position Adjustment
767
C Fold Position Adjustment
769
Z Fold Position Adjustment
771
Z Fold Half Sheet Position Adjustment
773
Adjust Image Transfer
776
ESC/P-K Emulation
783
Fonts
784
ESC/P-K Emulation Print Features
785
Magnification Table
792
Paper Size and Number of Printable Characters
799
PDF Direct Print
801
Docuworks Direct Print
803
PCL Emulation
805
Output Feature
806
PCL Emulation Settings
807
HP-GL/2 Emulation
812
Output Feature
813
HP-GL/2 Emulation Settings
814
Hard Clip Area
820
Printable Area
821
Auto Layout
823
Notes and Restrictions
832
Notes and Restrictions on the Use of the Copy Feature
837
Notes and Restrictions on the Use of the Print Feature
838
Notes and Restrictions on the Use of the Scan Features
841
Notes and Restrictions on the Use of the Fax Feature
847
Notes and Restrictions on the Use of the E-Mail/Internet Fax Feature
848
Notes and Restrictions for IP Fax (SIP)
854
Notes and Restrictions When Connecting with Internet Service Provider
855
Notes and Restrictions on the Interrupt Mode
858
Notes and Restrictions on Folders
859
Notes and Restrictions When Connecting to Internet or Intranet
860
Notes and Restrictions on Job Flows
862
Notes and Restrictions on the Security Features
863
Notes and Restrictions on the Authentication and Accounting Features
864
Notes and Restriction for Using Secondary Ethernet (Optional)
866
Notes and Restrictions for Ipv6 Connection
867
Notes and Restrictions for Print E-Mail
868
Using the Telephone
869
Activity Report
872
EP System
875
Remote Modification of the Settings
876
Index
877
Other manuals for Fuji Xerox ApeosPort-VI C4471
User Guideline
555 pages
Quick Reference
155 pages
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Fuji Xerox ApeosPort-VI C4471 Specifications
General
Brand
Fuji Xerox
Model
ApeosPort-VI C4471
Category
All in One Printer
Language
English
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