Problem Solving
214
Problem Solving
11
016-759 [Cause]
The number of pages reached the maximum number of pages for
this service.
[Remedy]
Consult your system administrator.
016-760 [Cause]
An error occurred during PostScript
*
processing.
*: An optional component is required for some models. For more
information, contact our Customer Support Center.
[Remedy]
Take one of the following measures:
Enable High Speed Image Processing. See the help of the print
driver.
Increase PostScript memory.
016-761 [Cause]
An error occurred during image processing.
[Remedy]
Enable High Speed Image Processing. See the help of the print
driver. If the error is not resolved, set [Print Page Mode] to [On].
016-762 [Cause]
The specified printer language is not installed on the machine.
[Remedy]
Specify correct printer language.
016-764 [Cause]
Unable to connect to the SMTP server.
[Remedy]
Consult the SMTP server administrator.
016-765 [Cause]
Unable to send the e-mail because the hard disk on the SMTP
server is full.
[Remedy]
Consult the SMTP server administrator.
016-766 [Cause]
An error occurred on the SMTP server.
[Remedy]
Consult the SMTP server administrator.
016-767 [Cause]
Unable to send the e-mail because the address is not correct.
[Remedy]
Confirm the address, and try sending again.
016-768 [Cause]
Unable to connect to the SMTP server because the machine's mail
address is incorrect.
[Remedy]
Confirm the machine's mail address.
016-769 [Cause]
The SMTP server does not support delivery receipts (DSN).
[Remedy]
Send e-mail without setting delivery receipts (DSN).
016-781 [Cause]
Probable causes are as follows:
1. The mail server cannot be found during e-mail sending (TCP/IP
session establishment failed).
2. The machine received an SMTP server error from the mail server
during e-mail sending.
[Remedy]
For 1, take one of the following measures:
Check whether the network cables are plugged in securely.
Check whether the IP address of the SMTP server is specified
correctly.
For 2, check whether or not ASCII characters are used in
machine's e-mail address and host name. Available ASCII
characters are alphabets and numbers.
016-792 [Cause]
The specified job history does not exist.
[Remedy]
Try the same operation.
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