Problem Solving
218
Problem Solving
11
"018-001" - "020-999"
017-792
017-793
017-794
017-795
017-796
017-797
017-798
017-799
[Cause]
You are not permitted to print.
[Remedy]
Consult your system administrator to change your authorization.
Error
Code
Cause/Remedy
018-400 [Cause]
IPsec setting error.
[Remedy]
Remove the inconsistency of the IPSec settings, and enable IPSec
again.
When [Preshared Key] is set in [IKE Authentication Method],
set the passcode.
When [Digital Signature] is set in [IKE Authentication Method],
set an IPSec certificate.
018-405 [Cause]
An error occurred during LDAP authentication.
[Remedy]
The account is disabled in the active directory of the
authentication server, or the access is set to disabled. Consult your
network administrator.
018-406 [Cause]
The machine detects the identical IPv4 addresses when Ethernet1
and Ethernet2 are connected to different network and the setting
of identical addresses is prohibited.
[Remedy]
Set different IP addresses to each Ethernet. When setting the
same IP address to each Ethernet, contact our Customer Support
Center.
018-407 [Cause]
The machine detects the identical IPv6 addresses when Ethernet1
and Ethernet2 are connected to different network and the setting
of identical addresses is prohibited.
[Remedy]
Set different IP addresses to each Ethernet. When setting the
same IP address to each Ethernet, contact our Customer Support
Center.
018-408 [Cause]
The IPv4 address already exists in the network of Ethernet2.
[Remedy]
Change the IPv4 address of Ethernet2.
018-409 [Cause]
The IPv6 address already exists in the network of Ethernet2.
[Remedy]
Change the IPv6 address of the network in which the address
already exists.
018-410 [Cause]
Updating of the IPv4 address and host name for the DNS server
failed on the network of Ethernet2.
[Remedy]
Check whether the IP address of the DNS server is set correctly.
018-411 [Cause]
Updating of the IPv6 address and host name for the DNS server
failed on the network of Ethernet2.
[Remedy]
Check whether the IP address of the DNS server is set correctly.
Error
Code
Cause/Remedy
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