Fuji Xerox DocuPrint P505 d User Manual

Problem Solving
224
Problem Solving
11
"021-001" - "022-999"
Error
Code
Cause/Remedy
021-215 [Cause]
The accounting/billing device connected does not match the
device set on the machine.
[Remedy]
Change the setting on the machine or connect the correct
accounting/billing device, and switch off the machine power,
make sure that the touch screen is blank, and then switch on the
machine power.
021-501 [Cause]
The communication with the EP system via the internet failed.
[Remedy]
Switch off the machine power, make sure that the touch screen is
blank, and then switch on the machine power. If the error still is
not resolved, contact our Customer Support Center.
021-502 [Cause]
An error occurred while connecting to the EP system via the
Internet. There is a problem with the address of the EP proxy
server name.
[Remedy]
Switch off the machine power, make sure that the touch screen is
blank, and then switch on the machine power. Execute the
operation again. If the error still is not resolved, contact our
Customer Support Center.
021-503 [Cause]
An error occurred while connecting to the EP system via the
Internet. There is a problem with the address of the EP proxy
server name.
[Remedy]
Check the followings:

LAN cable connection

DNS server address setting

The default gateway setting

The subnet mask setting
If the error still is not resolved after checking the above settings,
there may be a network failure or the DNS server settings may be
changed or failed. Consult your system administrator.
If the network works normally but the error still is not resolved,
contact our Customer Support Center.
021-504 [Cause]
An error occurred while connecting to the EP system via the
Internet.
[Remedy]
Check the followings:

LAN cable connection

DNS server address setting

The default gateway setting

The subnet mask setting
If the error still is not resolved after checking the above settings,
there may be a network failure or the proxy server settings may be
changed or failed. Consult your system administrator.
If the network works normally but the error still is not resolved,
contact our Customer Support Center.
021-505 [Cause]
The SSL/TLS communication with the EP server failed.
[Remedy]
Switch off the machine power, make sure that the touch screen is
blank, and then switch on the machine power. If the error still is
not resolved, contact our Customer Support Center.

Fuji Xerox DocuPrint P505 d Specifications

General

Brand	Fuji Xerox
Model	DocuPrint P505 d
Category	Printer
Language	English