Error Code
247
Problem Solving
11
"093-001" - "093-999"
"099-001" - "101-999"
"102-001" - "115-999"
092-321 [Cause]
Density of Black color is low.
[Remedy]
Switch off the machine power, make sure that the touch screen is
blank, and then switch on the machine power. If the same
message is displayed again, pull out the drum and toner
cartridges of that color, and then insert them again.
If the error still is not resolved, contact our Customer Support
Center.
Error
Code
Cause/Remedy
093-339 [Cause]
An error occurred in the machine.
[Remedy]
Switch off the machine power, make sure that the touch screen is
blank, and then switch on the machine power. If the error still is
not resolved, contact our Customer Support Center.
093-445 [Cause]
The toner cartridge [K] (black) is empty.
[Remedy]
Replace the toner cartridge [K] (black) with a new one.
Error
Code
Cause/Remedy
099-396
099-397
099-398
099-399
[Cause]
An error occurred in the machine.
[Remedy]
Switch off the machine power, make sure that the touch screen is
blank, and then switch on the machine power. If the same
message is displayed again, contact our Customer Support Center.
Error
Code
Cause/Remedy
102-311
102-312
102-313
102-314
102-315
102-316
102-317
102-318
102-319
102-356
[Cause]
An error occurred.
[Remedy]
Switch off the machine power, make sure that the touch screen is
blank, and then switch on the machine power. If the same
message is displayed again, contact our Customer Support Center.
Error
Code
Cause/Remedy