Problem Solving
254
Problem Solving
11
"118-001" - "122-999"
117-360 [Cause]
The year in the Date & Time setting is out of the available range.
[Remedy]
Turn off the printer, and turn it on again. Change the year to a
correct value. If the error still is not resolved, contact our Customer
Support Center.
117-364 [Cause]
The key information is illegal.
[Remedy]
Switch off the machine power, make sure that the touch screen is
blank, and then switch on the machine power. If the error still is
not resolved, contact our Customer Support Center.
117-365 [Cause]
Wi-Fi diagnostic error.
[Remedy]
Switch off the machine power, make sure that the touch screen is
blank, and then switch on the machine power. If the error still is
not resolved, contact our Customer Support Center.
Error
Code
Cause/Remedy
118-310 [Cause]
An error occurred in the machine.
[Remedy]
Switch off the machine power, make sure that the touch screen is
blank, and then switch on the machine power. If the same
message is displayed again, contact our Customer Support Center.
118-311 [Cause]
An error occurred during software processing.
[Remedy]
Switch off the machine power, make sure that the touch screen is
blank, and then switch on the machine power. If the same
message is displayed again, contact our Customer Support Center.
121-310 [Cause]
An error occurred in the machine.
[Remedy]
Switch off the machine power, make sure that the touch screen is
blank, and then switch on the machine power. If the same
message is displayed again, contact our Customer Support Center.
121-317
121-318
[Cause]
An error occurred between the machine and the device connected.
[Remedy]
Switch off the machine power, make sure that the touch screen is
blank, and then switch on the machine power. If the same
message is displayed again, contact our Customer Support Center.
121-323 [Cause]
An error occurred between the machine and the device connected.
[Remedy]
Switch off the machine power, make sure that the touch screen is
blank, and then switch on the machine power. If the same
message is displayed again, contact our Customer Support Center.
Error
Code
Cause/Remedy
To Next Page
Loading...
