Error Code
253
Problem Solving
11
"117-001" - "117-999"
Error
Code
Cause/Remedy
117-311 [Cause]
An error occurred.
[Remedy]
Contact our Customer Support Center.
117-312 [Cause]
An error occurred in the machine.
[Remedy]
Contact our Customer Support Center.
117-316 [Cause]
An error occurred in the machine.
[Remedy]
Switch off the machine power, make sure that the touch screen is
blank, and then switch on the machine power. If the same
message is displayed again, contact our Customer Support Center.
117-317
117-318
[Cause]
An error occurred in the machine.
[Remedy]
Wait until the printer restarts.
117-325
117-326
[Cause]
An error occurred in the machine.
[Remedy]
Switch off the machine power, make sure that the touch screen is
blank, and then switch on the machine power. If the same
message is displayed again, contact our Customer Support Center.
117-330
117-331
117-332
[Cause]
An error occurred in the machine.
[Remedy]
Switch off the machine power, make sure that the touch screen is
blank, and then switch on the machine power. If the same
message is displayed again, contact our Customer Support Center.
117-343 [Cause]
An error occurred in the machine.
[Remedy]
Contact our Customer Support Center.
117-345 [Cause]
An error occurred in the machine.
[Remedy]
Contact our Customer Support Center.
117-347 [Cause]
An error occurred in the machine.
[Remedy]
Switch off the machine power, make sure that the touch screen is
blank, and then switch on the machine power. If the same
message is displayed again, contact our Customer Support Center.
117-349 [Cause]
An error occurred in the machine.
[Remedy]
Switch off the machine power, make sure that the touch screen is
blank, and then switch on the machine power. If the same
message is displayed again, contact our Customer Support Center.
117-354
117-355
117-356
[Cause]
An error occurred in the machine.
[Remedy]
Switch off the machine power, make sure that the touch screen is
blank, and then switch on the machine power. If the same
message is displayed again, contact our Customer Support Center.
117-357 [Cause]
TPM fail occurred.
[Remedy]
Switch off the machine power, make sure that the touch screen is
blank, and then switch on the machine power. If the error still is
not resolved, contact our Customer Support Center.
117-358 [Cause]
An error occurred in the machine.
[Remedy]
Switch off the machine power, make sure that the touch screen is
blank, and then switch on the machine power. If the error still is
not resolved, contact our Customer Support Center.