Problem Solving
252
Problem Solving
11
116-748 [Cause]
There is no plot data in the HP-GL/2
*
print data.
*: An optional component is required for some models. For more
information, contact our Customer Support Center.
[Remedy]
Check the print data.
116-749 [Cause]
The job was cancelled because the specified font does not exist.
[Remedy]
Install the font, or set the print driver to replace the font.
116-750 [Cause]
Banner sheet tray malfunction
[Remedy]
Restore the tray to normal condition or change the Banner sheet
tray.
116-751 [Cause]
The process has been canceled because the data storage space is
full.
[Remedy]
Delete stored data from the data storage space. If the error still is
not resolved, split the file and send the job again.
116-752 [Cause]
The descriptions of the PDF or XPS printing job ticket have a
problem.
[Remedy]
Execute the operation again. If the error still is not resolved,
contact our Customer Support Center.
XPS stands for XML Paper Specification.
116-771
116-772
116-773
116-774
116-775
116-776
116-777
116-778
[Cause]
The data was automatically modified because it included an
invalid parameter.
[Remedy]
The printed image may be incomplete. Confirm with the sender
whether the image has a problem, or ask the sender to send the
data again. When using the Internet Fax Forwarding feature,
confirm its condition with the e-mail recipient.
116-780 [Cause]
There is a problem with the document attached to the received e-
mail.
[Remedy]
Check the attached document.
116-790 [Cause]
Probable causes are as follows:
1. If the operator cancelled printing a document that was received
using the Store Fax - Local Folder or Store Internet Fax - Local
Folder feature: The first set of the document is not stapled.
2. For causes other than 1
No set of the document is stapled.
[Remedy]
For 1, manually staple the first set of the document. Or, do not
cancel printing of a document that is received using the Store Fax
- Local Folder or Store Internet Fax - Local Folder feature.
For 2, check whether the staple position has been correctly
specified, and try printing again.
Error
Code
Cause/Remedy