Troublesho oting and tips
Troubleshooting and tips
Refer to the safety notes in the "Safety/regulations" manual and in the "Getting
started", Page 12 chapter when connecting or disconnecting cables.
If a fault occurs, try to c
orrect it as described in the following documentation:
• in this chapter
• in the documentation for the c onn ected devices
• in the help systems o f th
e software used
• in the docume ntation for your operating system
Help if problems occur
Should you encount
er a proble m with your computer that you cannot resolve yourself:
► Note the ID number
of your device. The ID number is found on the type rating
plate on the back,
the underside or the top of the casing.
► For further clarification of the problem, contact the Service Desk for your country (see the
ServiceDesklistorgoto"
http://ts.fujitsu.com/support/servicedesk.html"). When you do
this, please have ready the ID number and serial nu mber of your system.
Troubleshooting
Power indicator remains off after you have switched
on your device
Cause
Remedy
The mains voltage supply is faulty. ► Check that the power cable is correctly
plugged into the device and into a grounded
mains outlet.
► Check that the main switch at the rear of the
monitor is set to the "I" position.
► Switch the device on.
Internal power supply overloaded.
► Pull the powe r plug of the device out of the
mains outlet.
► Wait a m
oment.
► Plug the power plug into a properly grounded
mains outlet again.
► Swit
ch the device on.
Fujitsu Technology Solutions 27
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