A26361-K1006-Z220-1-7619, edition 2 25
Troubleshooting and tips
!
Refer to the safety notes in the "Safety" manual and in the "
XPreparing for useX" chapter
when connecting or disconnecting cables.
If a fault occurs, try to correct it as described in the following places:
● in this chapter
● in the documentation of the connected devices
● in the help systems of the software used
● in the documentation of your operating system
Help if problems occur
Should you ever have a problem with your computer that you cannot solve yourself, in many cases
you can solve it quickly using the SystemDiagnostics program pre-installed on your computer.
► To start the SystemDiagnostics program, click Start - Programs - Fujitsu - SystemDiagnostics.
If a problem is detected during the test run, the SystemDiagnostics program outputs a code (e.g. DIFS
code YXXX123456789123).
► Take a note of this DIFS code and the ID number of your device. The ID number can be found
on the type rating plate on the back of the casing.
► If you still need assistance resolving the problem, contact the relevant Help Desk for your
country (see the Help Desk List or go to
H http://ts.fujitsu.com/supportH). Have the ID/serial No. of
your system and the DIFS code ready.
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