Troubleshooting and tips
26 A26361-K1006-Z220-1-7619, edition 2
Troubleshooting
Power-on indicator remains unlit after you have switched on
your device
Cause Troubleshooting
The mains voltage supply is faulty.
► Check whether the power cable is plugged properly
into the device and a grounded mains outlet.
► Switch the device on.
Internal power supply overloaded.
► Unplug the mains plug of the device from the mains
socket.
► Wait for a moment.
► Plug the power plug into a properly grounded mains
outlet again.
► Switch the device on.
The device cannot be switched off with the ON/OFF switch.
Cause Troubleshooting
The device has not been switched on
with the ON/OFF switch.
► Press the ON/OFF switch again.
System crash
► Press the ON/OFF switch for at least 4 seconds,
until the device switches off.
The operating system is not shut-down properly in the
process. Error messages are therefore possible the next
time the system is booted.
The device cannot be switched on with the ON/OFF switch (0-
Watt devices)
Cause Corrective measure
The lithium battery is discharged.
► Press the emergency on button at the rear of the
device, see chapter "
XSwitching on a device when
the lithium battery is discharged (0-Watt devices)
X".