Appendix
Chapter 7 Troubleshooting
Glossary
Introduction
Index
Contents
TOP
145
How to Load
Documents
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Operational
Settings
Replacing the
Consumables
Scanner
Overview
Troubleshooting
*1: "Consumables" refers to the brake roller and the pick roller.
*2: If the scanner is used at an altitude lower than 2,000 m with [Enable] selected for [High Altitude Mode], multifeeds may not be detected.
Yes (continued)
Are the consumables (*1) worn out?
Yes
Check the consumable counters and replace them if necessary.
For details, refer to "Chapter 6 Replacing the Consumables" (page 112).
No
Are you using the scanner at an altitude of 2,000 m or
higher?
Yes
Select [Enable] for [High Altitude Mode] (*2) in [Device Setting 2] on the Software
Operation Panel.
For details, refer to "Scanning at High Altitude [High Altitude Mode]" (page 192).
If the problem persists, check the items in "7.4 Before You Contact the Scanner
Service Provider" (page 152) first, then contact your FUJITSU scanner dealer or
an authorized FUJITSU scanner service provider.
No
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