Fujitsu FI-7600 - Before You Contact the Scanner Service Provider

Appendix
Chapter 7 Troubleshooting
Glossary
Introduction
Index
Contents
TOP
152
How to Load
Documents
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Operational
Settings
Replacing the
Consumables
Scanner
Overview
Troubleshooting
Please check the following items before contacting your
FUJITSU scanner dealer or an authorized FUJITSU scanner
service provider.
General
Error Status
■
Computer Connection Issues
■Feeding Issues
7.4 Before You Contact the Scanner Service Provider
Item Findings
Scanner model
name Example: fi-7600
For details, refer to "7.5 Checking the Product
Labels" (page 154).
Serial No.
Example: XXXX000001
For details, refer to "7.5 Checking the Product
Labels" (page 154).
Date of manufacture
Example: 2017-01 (January 2017)
For details, refer to "7.5 Checking the Product
Labels" (page 154).
Date of purchase
Symptom
Frequency of
trouble
Warranty
Options used
Example: fi-760PRB
For details, refer to "A.4 Scanner Options" (page
215).
Item Findings
Operating system
(Windows)
Error message
Interface
Example: USB interface
Interface controller
Item Findings
Paper type
Main purpose of use
Date of last cleaning
Date of consumable
replacement
Operator panel
status