38 Service Supplement RX600 S6
Replacement routines
4.11 Replacing the system board
I The system board can be equipped with an optional TPM (Trusted
Platform Module). This module enables third party programs to store key
information (e. g. drive encryption using Windows Bitlocker Drive
Encryption).
If the customer is using the TPM functionality, the TPM has to be
removed from the defective system board and connected to the new
system board. For a detailed description, please refer to section
"Replacing the TPM" on page 48.
The TPM is activated in the system BIOS.
V CAUTION!
– Before replacing the system board, ask your customer if he is using
the TPM functionality.
– If the customer is using the TPM functionality, advise him that he must
provide you with the TPM backup copies. For security reasons, the
TPM must be restored/re-saved by the customer.
If the customer DOES NOT have a backup copy, inform him that
replacing the system board will cause him to lose all his data.
Removing the system board
Ê Disconnect all external cables.
Ê Open the server as described in section "Opening the server" on page 21
Ê Remove the following components:
– all memory boards and memory dividers (for a description see the
Options Guide)
I Make a note of the slot from which you pulled each memory board
for you have to replace it back into the same slot.
– expansion cards (see the Operating Manual and the Options Guide)
I Make a note about the controllers’ slots and cabling.
– I/O riser card (see section "Replacing the I/O riser card" on page 26)
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