Troubleshooting and tips
Error message/c ause Resolution
CMOS battery bad
If the error message occurs repeatedly, the
buffer battery in the Tablet PC is flat.
► C ontact your sales outlet or our
customer
service centre.
System CMOS checksum bad - default configuration
used
The system configuration information is
incorrect.
► Sw itch off the Tablet PC.
► Sw itch on the Tablet PC.
► In the BIOS Setup, select t
he Exit me nu.
► Se lect th e entry Load Setup Defaults.
► Select OK and press the En
ter key.
Extended memory failed
at offset: xxxx Failing Bits:
zzzz zzzz
When testing the exten
ded memory an error has
resulted at the addre
ss xxxx.
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service centre.
Failure Fixed D isk
n
The settings of th
e hard disk drive are incorrect.
► Start the BIOS Setup (Primary Master
submenu) and select the correct settings.
Keyboard contro
ller error
► Sw itch off your Tablet PC using the ON/O F F
button.
► Wait 3 - 5 seconds and switch on the Tablet
PC again.
Keyboard error
If you are using an external keyboard:
► C heck the connection and reboot the Tablet
PC.
nn Stuck key
► M ake sure that no key is pressed.
Operating system not found
► C heck in the BIOS Setup whether your hard
disk has been set correctly.
► Make sure t
hat the operating system is
installe
d on the corresponding drive.
Press <F1> to resume, <F2> to SETUP
This error message appears if an error occurs
during the s elf-test before starting the operating
system.
► Press the volume up button to start BIOS
Setup.
or
► If you a
re working with an external
keybo
ard, press the
F1
or
F2
key on
the ke
yboard.
Real
time cloc k error
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service centre.
nnnnK Shadow RAM failed at offset: xxxx Failing
Bits: zzzz
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service centre.
System battery is dead - Replace and r un SETUP
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ntact your sales outlet or our customer
se
rvice centre.
S
ystem ca che error - Cache disabled
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service centre.
S
ystem tim er error
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service centre.
Fujitsu 69