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Gecko in.xe - Troubleshooting: Spa Not Heating

Gecko in.xe
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44
in.xe TechBook
44
If nothing seems to work, turn off the main breaker and visually inspect power input cable, gently pulling on it
to make sure it is properly tightened. Then, follow this troubleshooting flow chart:
Nothing seems to work / flow chart & step-by-step
For 240 V systems:
Do you read 240 V between line
1 & line 2, 120 V between line 1 &
neutral, 120 V between line 2 &
neutral on the board?
For 120 V systems:
Do you read 120 V between
line 1 & neutral?
yes
no
There is an electrical 
wiring
 pr
oblem
.
Call an electrician.
Verify if k
eypad
 is connected 
correctly to spa pack.
Replace
transformer
 fuse
Replace spa pack 
if
 ther
e
 is still nothing
on
 k
eypad
 display.
Flow chart
Step-by-Step
Nothing seems to work!
•  Verify that all
screws are properly 
tightened on the 
terminal block.
Turn power off
and make sure that
all cables hold firmly
in the terminal block
if you pull on them.
•  On the terminal 
block, measure 
voltage between line 
1 and line 2.
•  You should get 240 V.
•  Measure voltage 
between line 1
and neutral.
•  You should get 120 V.
•  Measure voltage 
between line 2
and neutral.
•  You should get 120 V.
•  If you do not get good
readings, this indicates 
an electrical wiring 
problem.
Call an electrician!
For 120 V Systems
•  Measure voltage 
between line 1
and neutral.
•  You should get 120 V.
•  If you do not get good
readings, this indicates 
an electrical wiring 
problem.
Call an electrician!

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