Gecko in.xe - HL Error Message Troubleshooting and Flow Chart

in.xe TechBook
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The system has shut down because the temperature at the heater has reached
119°F (48°C).
yes
Take water
temperatur
e
with
a digital
thermometer.
Is water
temp.
119°F or
higher?
no
Are you getting
correct water
temperature
reading on
the display?
Is the
weather
very hot?
Verify if
temperature
probe is
properly
connected.
If so
,
r
eplace
heater.
Reset
system.*
yes
Remove spa cover
(even
during the night)
Star
t
blower
,
if spa is
equipped with one.
Lower set point
below actual water
temperatur
e
.
Heater indicator
on
keypad display
should
disappe
ar
.
When HL error
message oc
curs,
does heater
barrel feel
hot? **
Do you get
a 240 V
reading
between
the two
heater
wires on the
board?
Replace
spa
pack.
no
Pump
is
overhe
ating
water
during
filter
cycle.
Lower filter
cycle
duration.
Reset system.*
Verify if anything
is
obstructing water
flow (closed tr
aps
or dir
ty
filters).
Reset
system.*
Verify if Hi-Limit
probe is pr
operly
connected.
Reset system.*
If HL error
message persists,
r
eplace
spa pack.
yes
Wait until spa cools
down (add cold water
if needed
)
.
Reset system.*
no
no
yes
If problem persists,
replace
he
ater
.
If problem persists,
replace
spa pack.
yes
no
* To Reset System:
Turn power of
f
and on again at
the main br
eaker
.
** W
arning!
Handle with car
e
as
heater may be r
eally
hot!
HL
Water temperature at the
heater has reached 119°F
1 Measure the tempe-
rature with a DIGITAL
thermometer and
compare its reading
with temp. on the
display. Make sure the
temp. reading is lower
than 119°F.
3 If reading is 119°F or
higher:
• Verify if the Temp &
High Limit probes are
properly connected.
• Shut power off and
power the spa up
again to reset the
system.
• If problem persists,
replace heater.
• If problem persists,
replace spa pack.
HL error message / flow chart & step-by-step
Flow chart
Step-by-Step
HL Probe & Temp / Regulation Probe
2 If reading is below 119°F:
• Carefully check if
heater barrel feels hot.
If it’s hot, verify if
anything is obstructing
water flow (closed
valves or dirty filter).
• Shut power off and
power the spa up
again to reset the
system.
• If HL error persists,
replace heater.
• If HL error persists,
replace spa pack.