Gecko in.xe - Troubleshooting: Keypad Not Working

in.xe TechBook
45
• Replace transformer
fuse.
• If problem persists,
replace spa pack.
• Verify if keypad is correctly connected to the spa pack.
If spa is not heating,
follow this troubleshooting flow chart:
Flow chart
Spa not heating / flow chart & step-by-step
yes
Are there
any error
messages
on the
keypad
display?
Ensure
temp
set point is
higher
than
actual
water
temp.
no
Refer to specific
error mes
sage
section.
Has Heater
indicator
appeared
on keypad
display?
yes
no
Do you get
a 240 V
reading
between the
two heater
terminals
on the board?
yes
no
Replace
spa pack.
Are heater
screws properly
connected to
the heater?
yes
no
Replace
heater.
Take water
temp and
compare with
temp
value
displayed
on
k
eypad
.
Is differ
ence
greater than
2°F?
yes
no
System
works
fine.
yes
no
Replace
heater.
Tighten
screws
properly
Is ther
e
still a
problem?
Problem
solved.
Replace
heater.
Accessory fuse