Generac Power Systems Power Zone Pro Sync User Manual

48 Owner’s Manual for Power Zone Pro Sync
Troubleshooting
ETH BAD MAC Read invalid MAC Address from
internal EEPROM.
The MAC address from the
vendor supplied chip was
not valid, or the chip is
damaged, or the circuit is
damaged.
Power Reset
NOTE: This alarm
should only be reported
through history if at all. If
this alarm is active on a
Main Controller, that
controller will not be
communicating.
ETH BAD SWITCH No communications with the
internal Ethernet switch.
Communications with the
Ethernet switch could not
be established. It could not
be configured correctly.
Power Reset
NOTE: This alarm
should only be reported
through history if at all. If
this alarm is active on a
Main Controller, that
controller will not be
communicating.
ETH OTHER
ERROR
There are too many devices on
the Ethernet network.
The number of devices on
the Ethernet network
exceeds the total that can
be managed by the switch
controller.
Self-clearing if the
condition is no longer
active.
LOST DISPLAY Lost pairing with Power Zone
Display.
A Display was paired with
this Main Controller and
has become unresponsive
for at least one minute.
Self-clearing if Pairing is
established with a
Display. It does not have
to be the same one.
SPI2 ERROR The Main Controller was unable
to read from or write to the NV
memory used for settings and
logging.
A request to read data from
or write data to the NV
memory resulted in a SPI
communications fault.
Clear the alarm using
the Display. If the alarm
clears, the Main
Controller may be
operating with corrupted
data. If alarm persists,
contact technical
support.
MCU CORE
VERSION ERROR
The part of the program on the
Main Controller that reads
analog/digital signals failed to
load, is missing, or is
malfunctioning. The Main
Controller is unable to make
proper measurements and
calculations without this section
of the program. Contact technical
support.
The Main Controller
detected the part of the
program that reads input
and output signals is
missing or incompatible.
This alarm cannot be
cleared without the
proper program in the
Main Controller. Contact
technical support.
STACK OVERFLOW
ERROR
The Main Controller ran out of
working memory. If the Main
Controller is running too many
tasks at one time or consuming
memory improperly, the Main
Controller might overwrite the
program memory.
The Main Controller is
running too many tasks and
ran out of memory or the
software is improperly
using the memory available
for temporary use.
Turn the Keyswitch to
OFF. Power cycle the
Main Controller. Clear
the Shutdown Alarm
using the Display. If the
fault persists, contact
technical support.
Alarm Display Text Description Set Alarm Clear Alarm

Generac Power Systems Power Zone Pro Sync Specifications

General

Brand	Generac Power Systems
Model	Power Zone Pro Sync
Category	Controller
Language	English