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05
Limitations of the system
•  Fingerprint authentication system 
may not work when:
 - Trying to authorize with 
unregistered fingerprint.
 - Not touching the center of 
fingerprint authentication sensor.
 - Any water or substances is on your 
finger or the sensor.
 - The film on the sensor is not 
removed.
 - The registered fingerprint is 
damaged or swollen.
 - The hand is overly dry.
 - The sensor is touched shortly.
•
  If fingerprint authentication fails 
over 5 consecutive times, fingerprint 
recognition is temporarily restricted. 
You should try it later or try other 
methods such as inputting your 
password.
•
  When you visit an authorized retailer 
of Genesis Branded products to repair 
parts due to fingerprint authorization 
system or related part failure, your 
registered fingerprint might be 
deleted. Have your smart key when 
you visit an authorized retailer of 
Genesis Branded products.
•
  You cannot use the fingerprint sensor 
when the vehicle is discharged.
•
  If you turn the vehicle on or off 
while proceeding the fingerprint 
authorization, the process will not be 
complete.
 WARNING
Do not enroll children’s fingerprints in 
the vehicle.
If you enroll children’s fingerprints and 
leave them in the vehicle, unexpected 
accidents may occur.
Used vehicle
When purchasing a used vehicle
If you purchase a used vehicle, you 
should confirm and delete all of the 
enrolled fingerprints in Driver 1 and 
Driver 2 profile.
Remotely Starting the Vehicle 
If Start Vehicle is selected from the 
Driver 1 or Driver 2 User Profile settings 
menu, and the door is unlocked with the 
Genesis Digital Key App or the Genesis 
Connected Service App while the vehicle 
is remotely started, the vehicle turns off 
if the fingerprint sensor does not verify 
your fingerprint. To remotely start the 
vehicle with the Genesis Digital Key 
App, refer to the "Genesis digital key (If 
equipped)" section in this chapter. And 
for Genesis Connected Service App, 
see additional information in separately 
supplied manual.