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CHARGING THE ELECTRIC VEHICLE (ABRUPT STOP)
Action to be taken when charging stops abruptly
When the high voltage battery does not charge, check the followings:
1.
Check the charging setting for the vehicle. Refer to “Charge Management”, in
this chapter (for example, if scheduled charging is set, charging is not initiated
immediately when the AC charger or portable charger (ICCB: In-Cable Control Box)
is connected.)
2.
Check the operation status of AC charger, portable charger and DC charger.
(Charging Status Indicator Lamp for Portable Charger, refer to “Checking Charging
Status” for trickle charge in this chapter.)
à Actual method for indicating the charging status may vary in accordance with the
charger manufacturer.
3.
When the vehicle does not charge and a warning message appears on the cluster
display, check the corresponding message. Refer to “Cluster display messages”, in
this chapter.
•
If the charging connector and charging inlet are not connected properly, the
connector may droop or vibrate.
- In this case, hold the charging connector handle and push it all the way in.
4.
If the vehicle is properly charged when charged with another normally working
charger, contact the charger manufacturer.
5.
If the vehicle does not charge when charged with another normally working
charger, we recommend that you contact an authorized retailer of Genesis Branded
products for inspection.
6.
If charging fails and the service warning light ( ) is lit in the instrument cluster, we
recommend that you contact an authorized retailer of Genesis Branded products.
Stopping charging immediately
If you cannot stop charging the electric vehicle through the charger while charging
with an AC charger, DC charger, or portable charger, follow the instructions below:
1.
Press the door lock or unlock button of the vehicle.
2.
Within 15 seconds after pressing the button, press and hold the charging door open
button on the smart key for more than two seconds.
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