Gill Instruments Ltd
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WindObserver II Page 46 Issue 18
Doc. No. 1390-PS-0004 January 2009
10. MAINTENANCE & FAULT-FINDING
10.1. Cleaning and Handling
When installing the unit handle with lint free gloves and degrease the unit to reduce the
build up of deposits.
If there is any build up of deposit on the unit, it should be gently cleaned with a cloth,
moistened with soft detergent. Solvents should not be used, and care should be taken to
avoid scratching any surfaces. The unit must be allowed to defrost naturally after being
exposed to snow or icy conditions, do NOT attempt to remove ice or snow with a tool.
Do NOT remove black “rubber” transducer caps.
10.2. Servicing
There are no moving parts or user-serviceable parts requiring routine maintenance.
Opening the unit or breaking the security seal will void the warranty and the calibration.
In the event of failure, prior to returning the unit to your authorised Gill distributor, it is
recommended that:
All cables and connectors are checked for continuity, bad contacts, corrosion etc.
A bench test is carried out as described in Section 10.6.
Contact your supplier for advice if failure persists.
10.3. Fault-finding
Symptom Solution
No output
Check DC power to WindObserver II, cable and connections.
Check comms settings of WindObserver II (as detailed in Section
9) and host system match, including correct Com port.
Check unit is in Continuous mode.
Check that in-line communication devices are wired correctly.
NOTE: It is usual for Anemometer TX + to be connected to
converter device RX +.
Corrupted output
Check comms settings of WindObserver II and host system
match.
Try a slower baud rate.
Check cable lengths and type of cable.
One way
communication
Check wiring is in accordance with the manual.
Failed / Incorrect
WindObserver II
output, data
invalid flag
Check that transducer path is not blocked.