What to do if the drive system of my Grace Bicycle does not switch on?
If the drive system doesn't switch on, first, check the battery's charge status and charge if necessary. If that's not the issue, remove the battery and re-insert it, ensuring the lock cylinder is fully latched. Also, check the electrical connections on the handlebars and motor. If problems persist, consult a specialist dealer.
Why does the drive system on my Grace EASY switch on, but the motor doesn't assist?
If the drive system switches on but the electric motor offers no assistance, the electrical connections on the handlebars or near the motor might be incorrectly connected or loose. Check these connections. If the issue remains, consult a specialist dealer.
How to fix Grace Bicycle lighting system that does not work?
If the lighting system isn't working, start by checking the battery's charge level and charge it if needed. Also, inspect the electrical connections on the handlebars to ensure they are secure. If the problem continues, consult a specialist dealer.
What to do if my Grace EASY Bicycle displays 'power prot'?
Check all connectors of the electronical system. If all plugs are correctly connected please contact your dealer.
Why is my Grace Bicycle permanently in generator mode?
If the system is stuck in generator mode, try switching the drive system off and on again. If this doesn't resolve the issue, disconnect the connecting cable from the brake lever to the operating console at the electrical connection and have a specialist dealer inspect the drive system immediately, because the brake sensor in the brake lever for the front wheel brake does not respond.
Why does my Grace Bicycle switch on after charging?
The drive system might switch on after charging because the mains plug is disconnected from the socket, but the battery charger is still connected to the battery. Always unplug the charger from the battery first, and then unplug the mains plug from the socket after charging.
What to do if the gears on my Grace EASY cannot shift into first gear?
If the gears won't shift into first gear, it might be because the shift cable is too taught. Reduce the tension of the shift cable on the shifter. If the problem persists, consult a specialist dealer.
What causes squeaky brakes on my Grace EASY Bicycle when braking?
Squeaky brakes can occur for several reasons: 1. The brake calliper might not be aligned correctly. 2. The spoke tension on a wheel might be insufficient. 3. The wheel might not be secured properly. Have a specialist workshop align up the brake calliper correctly or increase the spoke tension. Tighten the axle bolt on the front wheel or the axle nuts and screws on the dropouts on the rear wheel to the specified torque.
What to do if the gears on my Grace Bicycle shift from second to first gear by themselves?
If the gears are shifting from second to first gear on their own, the shift cable is likely too slack. Increase the tension of the shift cable on the shifter. If the problem continues, consult a specialist dealer.
What causes grinding noises from the brakes of my Grace Bicycle while riding?
Grinding noises from the brakes while riding can be due to dirt on the brake disk or brake pads, or the brake calliper not being aligned correctly. Try braking several times to remove dirt. If the noise persists, have a specialist workshop align the brake calliper.
General| Category | E-Bike |
|---|---|
| Motor | 250W |
| Battery | 36V |
| Frame Material | Aluminum |
| Brakes | Hydraulic Disc |
| Gears | 7-speed |
| Wheel Size | 26 inches |
| Brake Type | Disc |
| Suspension | Front Suspension |
| Weight | 22 kg |
Ensure lock cylinder latches to prevent battery falling out.
Use supplied charger, avoid wet/damaged cables, operate within temp limits.
Using non-supplied chargers risks overheating or explosion.
Avoid full discharge (fire hazard); adhere to temperature limits; stop use if hot/odorous.
Undo hex socket to adjust height for proper leg extension.
Adjust lever position for comfortable reach with outstretched arms.
Lever reaching handlebars reduces braking force and increases distance.
Check tyre pressure, valves, and ensure type-approved tyres with reflectors.
Inspect wheels for damage, tread depth, concentricity, and check for unusual noises.
Ensure battery lock cylinder is latched to prevent dislodging during ride.
Check belt alignment, tension, and verify belt guide functionality.
Ensure stable pressure point, check lever range, and monitor brake component heat.
Inspect discs for wear/dirt, calipers for leaks, and cables for kinks.
Check pad wear; run in new pads via acceleration/braking cycles.
Check tightening of wheels, grips, brake levers, saddle/post for security.
Sensors optimize support; keep magnets away from bearings to prevent malfunction.
Unit displays data; operate only when traffic permits to avoid distraction.
System activates with pedaling; deactivates at max speed or when pedaling stops.
Improper handling of electronic components risks faults, reliability, and safety.
Assistance provided when pedaling; switch off on slippery surfaces.
Generator mode brakes rear wheel via motor; risk on slippery surfaces.
Check battery symbol and socket LED ring for charge status.
LED ring shows charge: Green (100-85%), Orange (85-25%), Red (<25%).
Maintenance-free belt; carbon fibres sensitive to impact; handle with care to prevent tearing.
Sprockets can freeze, causing belt slip/damage on ice/snow/mud.
Powerful brakes; assistance stops when front brake applied or pedaling ceases.
Motor brakes rear wheel for energy recuperation; reduced effectiveness on wet roads.
Brake simultaneously, shift weight back; avoid continuous braking to prevent overheating.
Check tyre pressure (6 bar max), use measuring device; temperature affects pressure.
Stop use if fork damaged; seek dealer for inspection/repair.
Secure fork dropouts and rear wheel on carrier to prevent damage or rupture.
Covers pre-ride, 300-500km, and annual/2000km dealer checks.
Brake piston caution, use safety device; details removal/installation steps.
Undo axle, remove wheel, insert safety; position wheel, ensure alignment, tighten axle.
Remove battery, note brake piston caution, remove wheel, insert safety.
Position wheel, connect cables, tighten axle nuts, re-adjust gears.
Adjust cable slackness/tightness for third gear; test by shifting through gears.
Correct tension vital; low tension causes slip, high tension damages bearings.
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