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Limited Warranty
General
GRE America, Inc. warranty all parts of each new product to be of sound design, good material
and workmanship, and will repair or exchange any parts proven to be defective under normal use
at no charge for a period of 12 months from the date of sale to the end user.
GRE America will correct defects. There will be no charge for labor for a period of 12 months from
the date of original sale, except as provided below. Overtime premiums and/or expedited han-
dling and shipping costs must be paid by the owner.
An enclosed Warranty Registration Card is included with each unit of purchase. We request the
Warranty Registration card be filled and return back to GRE America to validate the Warranty of
your purchase along with Proof-of-purchase or you may also register online using the link below.
Online Product Registration is also available at http://www.greamerica.com/register
Warranty Limitations
This warranty does not apply to equipment or parts that have been subject to accident, abuse,
incorrect service, alterations, service by non-authorized service personal, misuse.
A copy of the purchase receipt must be supplied or validated Warranty Registration must be on
GRE database either by mail or through online when requesting for service.
Equipment must be sent to GRE America at the owner or dealer’s expense and will be returned
via surface carrier at no cost to the owner.
This warranty is strictly limited to the terms indicated herein, and no other warranties or remedies
thereunder, express or implied, shall be binding on GRE America.
Warranty Returns
RETURN DEFECTIVE PRODUCTS TO YOUR DEALER OR CALL GRE AMERICA FOR A RETURN
AUTHORIZATION NUMBER (RMA). YOU SHOULD HAVE A COPY OF YOUR ORIGINAL RECEIPT
TO VERIFY DATE PURCHASE. UNIT IN WHICH THE WARRANTY HAS EXPIRED MAY BE SER-
VICED AT A FIXED RATE + PARTS FOR FACTORY REPAIRS. RETURN SHIPPING FOR UNITS
UNDER WARRANTY WILL BE PAID BY GRE AMERICA. SHIPPING FOR UNITS OUT OF WAR-
RANTY WILL BE PAID BY THE SENDER IN BOTH DIRECTIONS. AN RMA# OUTSIDE THE BOX
NEXT TO THE SHIPPING ADDRESS MUST BE ACCOMPANIED WITH ALL UNITS BEING RETURN
BACK TO GRE AMERICA. RETURNS WITHOUT RMA# WILL DELAY IN PROCESSING YOUR
WARRANTY OR NON-WARRANTY REPAIRS.
GRE America, Inc.
425 Harbor Blvd. Belmont, CA 94002 U.S.A
Ph: (650) 501-1400 . Fax: (650) 591-2001
Website: http://www.greamerica.com
Online Registration: http://www.greamerica.com/register
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