Problem Possible cause Solution
A new user name cannot be made. The specified user name was
already made.
Make a user account with a unique
username.
The database is corrupt or the file
is not found.
The new password is not accepted. The password and the confirm
password are not the same.
Enter the same password in both
fields.
The user interface error messages
are shown during menu changes.
An error occurred in the user-
interface firmware.
Set the instrument power to off,
then to on. Contact technical
support if necessary.
Measurement results report random
errors.
The temperature or voltage of a
hardware component is too high.
Contact technical support.
Replacement parts and accessories
W A R N I N G
Personal injury hazard. Use of non-approved parts may cause personal injury, damage to the
instrument or equipment malfunction. The replacement parts in this section are approved by the
manufacturer.
Note: Product and Article numbers may vary for some selling regions. Contact the appropriate distributor or refer to
the company website for contact information.
Replacement parts
Description Item no.
UV reactor replacement kit 9449200
Syringe replacement kit 9449900
Tubing replacement kit 9459100
Ozone destructor replacement kit 9449300
Reagent bottle with custom cap kit 9464200
Power supply, 100–240 VAC 9454300
Power cord, 250 VAC, 6 A (EU) 4683600
Power cord, 125 VAC, 10 A (US) 1801000
Accessories
Description Item no.
Reagent stock solution 9459400
Calibration solution, KHP, 5 ppm C 9459500
SDBS validation kit 9459600
USP system suitability kit, 500 ppb 9459700
USP system suitability kit, 8 ppm 9459800
Specificity test kit 9459900
Robustness test kit 9460000
Validation protocol kit 9460100
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